Job Title: Service Advisor Location: Basingstoke Salary: £30,000+ basic salary – OTE £40,000 Hours: Monday to Friday 8am-6pm – 1 in 4 Saturday mornings We are currently recruiting for an experienced Service Advisor to join our client in the Basingstoke area. You will be joining well-established, family-run dealer group with an amazing front of house service team, a dealership with an excellent reputation and industry leading brands. You will need to be well versed in delivering high levels of customer satisfaction in an exciting, busy and friendly environment. Working within a dedicated, experienced team, you will be responsible for ensuring the workflow of the department, providing your customers with a high level of detailed and timely communication, while also hitting and exceeding targets and up selling our full range of aftersales services. Responsibilities of Service Advisor: Booking in vehicles for service, maintenance and repair. Greeting customers and processing all necessary documentation prior to work commencement. Keeping customers informed as work is progressed on their vehicles. Explaining the need for any additional work identified on the vehicle. Obtaining authorisation for any additional work identified. Actively marketing specific aftersales products to customers. Raising invoices on the completion of the agreed work. Ensuring that vehicles are completed and returned in the required time scales. Handing back vehicles and providing a detailed summary on completion. Liaising with the workshop and other internal departments. What's on Offer for You! A competitive basic salary with very realistic performance earnings of £36,000 - £40,000 per annum – commission is uncapped 22 days holiday plus
Service Advisor in Basingstoke employer: Hawkfield Recruitment
Join a prestigious automotive group in Wolverhampton that prioritises employee satisfaction and growth. With a strong commitment to continuous improvement, the company offers excellent career development opportunities, comprehensive benefits including generous holiday allowance, and a supportive work culture that values teamwork and customer service excellence. Experience a rewarding environment where your contributions are recognised and you can thrive both personally and professionally.
