Job Title: Service Advisor Weybridge, Surrey β Prestige Brand Hours: Monday to Friday 8am β 6pm β No Weekends! Hawkfield Recruitment is working with a well-established automotive dealer group in Weybridge who are recruiting for an experienced Service Advisor to join their Aftersales team. This is an excellent opportunity for an experienced Service Advisor looking to join a specialist prestige and performance dealership, offering a competitive salary package of up to Β£32,000 basic, Β£40,000 OTE, Monday-to-Friday working hours and no weekend working! Our client represents an exciting automotive manufacturer with a strong reputation for engineering, performance and innovation. Working within a specialist dealership environment, you will be part of an experienced Aftersales team committed to delivering exceptional customer service. As a Service Advisor, you will play an important role in managing the customer journey throughout the Aftersales process, working closely with the workshop to ensure customers receive an excellent level of service from initial booking through to vehicle collection. Responsibilities of the Service Advisor: Act as the main point of contact for customers throughout their vehicle servicing and repair journey Welcome customers into the dealership and discuss their servicing and repair requirements Manage customer bookings, enquiries and service appointments Provide accurate estimates for servicing, maintenance and repair work Gain customer authorisation for additional work identified during inspections Promote relevant Aftersales products and additional services Coordinate vehicle collection and delivery arrangements Work towards departmental customer service and sales targets Previous Service Advisor experience within the motor trade Excellent customer service and communication skills Confident dealing with customers both face-to-face and over the telephone Good understanding of workshop processes and vehicle servicing requirements Commercial awareness and confidence promoting additional work and services Ability to work effectively alongside Technicians and the wider Aftersales team This position would suit an experienced Service Advisor looking for their next opportunity within a specialist dealership, offering an excellent salary package and the benefit of Monday-to-Friday working hours with no weekends. Please know that once you have applied for the Service Advisor job, more in-depth details will be given about the salary, working hours, dealership and career progression, so please do not hesitate to get in touch! Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients.
Locations
SERVICE ADVISOR ~ CUSTOMER SERVICE in Surrey, Weybridge employer: Hawkfield Recruitment ltd
Join our dynamic Shrewsbury dealership as a Car Sales Executive, where you'll benefit from a competitive salary and an uncapped commission structure in a supportive team environment. We prioritise employee growth with comprehensive training and career progression opportunities, ensuring you thrive in your role while delivering exceptional customer service.