Job Description Job Title: Service Advisor Hours: Monday to Friday – 1 Saturday every other month Hawkfield Recruitment is working with a successful, family-run dealer group in Hedge End who are recruiting for an experienced Service Advisor to join the Aftersales team at their flagship franchised dealership. This is an excellent opportunity to join a busy and established dealership representing one of the UK's most recognised automotive manufacturers. You'll be joining an experienced Aftersales operation with a strong focus on customer service, workshop performance and ongoing employee development. As a Service Advisor, you will be the main point of contact for customers throughout their vehicle's service or repair, working closely with the workshop to ensure work is completed efficiently while delivering an excellent customer experience. Responsibilities of the Service Advisor: Meet and greet customers and discuss their servicing and repair requirements Manage customers throughout the complete aftersales journey Explain servicing, maintenance and repair requirements clearly and professionally Provide accurate estimates and gain customer authorisation for additional work Identify and professionally promote additional products and services where appropriate Maximise service and repair opportunities while maintaining excellent customer service Manage future workshop bookings and help maximise workshop utilisation Previous Service Advisor experience within the automotive industry Excellent customer service and communication skills Confident managing customers throughout the complete aftersales process Confident using dealership systems and digital tools Full UK Driving Licence Competitive basic salary and OTE Manufacturer training and development Ongoing career progression opportunities Regular performance and development reviews The opportunity to represent a leading automotive manufacturer Supportive and experienced Aftersales team This would be a great opportunity for an experienced Service Advisor looking to join a successful family-run dealer group where training, development and long-term career progression are genuinely encouraged. Please know that once you have applied for the Service Advisor job, more in-depth details will be given about the salary, hours, dealership and career progression, so please do not hesitate to get in touch! Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients.
SERVICE ADVISOR ~ CUSTOMER SERVICE in Southampton employer: Hawkfield Recruitment ltd
Join our dynamic Shrewsbury dealership as a Car Sales Executive, where you'll benefit from a competitive salary and an uncapped commission structure in a supportive team environment. We prioritise employee growth with comprehensive training and career progression opportunities, ensuring you thrive in your role while delivering exceptional customer service.
