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For Companies At a Glance
- Tasks: Assist customers with their service needs and ensure a smooth experience.
- Company: Join a busy car dealership known for its friendly and motivated team.
- Benefits: Enjoy a competitive salary, no weekend work, and a supportive work environment.
- Why this job: Be part of a team that values outstanding customer service and teamwork.
- Qualifications: Previous experience in the motor trade or retail customer service is essential.
- Other info: This role offers a great opportunity for growth in the automotive industry.
The predicted salary is between 24000 - 42000 £ per year.
Location: Main Dealer, High Wycombe
Salary: £30,000 basic, £35,000 OTE
Hours: Monday to Friday, no weekends
We are looking for an experienced Service Advisor to join the team at a busy car dealership in the High Wycombe area. You will be joining a friendly, motivated aftersales team who strive to deliver outstanding customer service. Motor trade experience or retail customer service experience is preferred.
Service Advisor employer: Hawkfield Recruitment Ltd
Contact Detail:
Hawkfield Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the dealership. Understanding their unique selling points will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Brush up on your customer service skills, particularly in the automotive sector. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and what the hiring managers are looking for in a Service Advisor.
✨Tip Number 4
Prepare questions to ask during the interview that demonstrate your interest in the role and the company. This shows that you're proactive and genuinely interested in contributing to their team.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Service Advisor. Highlight your experience in customer service and any relevant motor trade knowledge in your application.
Tailor Your CV: Make sure your CV reflects your experience in the automotive industry or retail customer service. Use specific examples that demonstrate your ability to deliver outstanding customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the motor trade. Mention why you want to work at this particular dealership and how you can contribute to their aftersales team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Service Advisor.
How to prepare for a job interview at Hawkfield Recruitment Ltd
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll be the face of the dealership. Be prepared to discuss your previous customer service experiences and how you've handled challenging situations. Highlight any specific examples where you went above and beyond for a customer.
✨Demonstrate Your Motor Trade Knowledge
Familiarise yourself with common automotive terms and processes. Being able to speak confidently about car maintenance and repairs will impress the interviewers and show that you're serious about the role.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, dealership culture, and expectations for the role. This shows your interest in the position and helps you assess if it's the right fit for you.
✨Exude Enthusiasm and Positivity
A friendly and motivated attitude is key in a customer-facing role. Make sure to convey your passion for delivering outstanding service and your eagerness to contribute to the team's success during the interview.
