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For Companies At a Glance
- Tasks: Lead the aftersales department and boost service profitability while ensuring customer satisfaction.
- Company: Join a well-established dealer group in High Wycombe with a strong reputation.
- Benefits: Enjoy uncapped commission, a company car, and up to 33 days holiday per year.
- Why this job: Be a leader in a dynamic environment that values your contributions and offers great perks.
- Qualifications: Proven experience as a Service or Aftersales Manager in a dealer setting is essential.
- Other info: Flexible hours and extra paid time off for family events make this role even more appealing.
The predicted salary is between 34000 - 46000 £ per year.
Job Title: Aftersales Manager Location: High Wycombe Salary: £40,000 – £55,000 Hawkfield Recruitment is working with a very well-established dealer group in the High Wycombe area, and we are looking to recruit an experienced Aftersales Manager to lead their busy aftersales department at High Wycombe. You will have proven track record of working within a dealer environment either as a Service Manager or Aftersales Manager. Your key responsibilities will be to optimise and increase service department profitability whilst maintaining high levels of customer satisfaction. You will inspire, provide leadership and effectively manage service department colleagues. Benefits for Aftersales Manager: Uncapped commission scheme Company car Rewarding loyalty with up to 33 days holiday per annum Access to Perkbox, a platform which offers colleagues hundreds of perks and discounts Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events A paid day off on your birthday Death in Service benefit of 4 x salary Workplace pension scheme offering enhanced employer contributions Flexible working hours Cycle to Work bike purchase scheme th…
Aftersales Manager employer: Hawkfield Recruitment.co.uk
Contact Detail:
Hawkfield Recruitment.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager
✨Tip Number 1
Make sure to research the dealer group thoroughly. Understand their values, mission, and the specific services they offer. This knowledge will help you tailor your approach during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of the dealer group. They can provide valuable insights into the company culture and what it takes to succeed as an Aftersales Manager there. Use platforms like LinkedIn to connect and engage with them.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to increase profitability and maintain customer satisfaction. Highlight any successful strategies you've implemented in previous roles that align with the responsibilities of this position.
✨Tip Number 4
Familiarize yourself with the latest trends in the automotive industry, especially in aftersales service. Being knowledgeable about current challenges and innovations will position you as a forward-thinking candidate who can lead the department effectively.
We think you need these skills to ace Aftersales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a dealer environment, specifically as a Service Manager or Aftersales Manager. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proven track record in optimizing service department profitability and maintaining customer satisfaction. Share specific examples of your leadership skills and how you've inspired your team.
Highlight Relevant Achievements: In both your CV and cover letter, emphasize any achievements related to increasing profitability or improving customer satisfaction in previous roles. Quantify your successes where possible to make a stronger impact.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hawkfield Recruitment.co.uk
✨Show Your Leadership Skills
As an Aftersales Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your leadership style and how it contributed to achieving departmental goals.
✨Demonstrate Customer Focus
Customer satisfaction is key in this role. Discuss specific strategies you've implemented to enhance customer experience and how you measured success. This will show that you understand the importance of maintaining high levels of customer satisfaction.
✨Discuss Profitability Strategies
Since one of your main responsibilities will be to optimize service department profitability, come ready with ideas or past experiences where you've successfully increased profitability. This could include process improvements or innovative service offerings.
✨Prepare for Behavioral Questions
Expect questions that assess how you've handled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you provide clear and concise examples relevant to the Aftersales Manager position.
