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For Companies At a Glance
- Tasks: Lead a team, ensure excellent customer service, and manage daily operations.
- Company: Join Focal Point Cinema, a vibrant hub for entertainment in Hastings.
- Benefits: Flexible shifts, potential for full-time hours, and a dynamic work environment.
- Why this job: Perfect for those passionate about hospitality and eager to grow their leadership skills.
- Qualifications: Must hold a General Manager's Certificate and have 2 years of hospitality experience.
- Other info: Day shifts with occasional night shifts; guaranteed hours discussed at interview.
We are on the lookout for a part-time Duty Manager for our Hastings Site. Work 3-4 shifts per week with the ability also to top up to full-time hours if required. This role includes mainly day shifts but the odd night shift may be required with notice. Hours can be guaranteed and discussed at the interview.
Responsibilities
- Have a current General Manager's Certificate (please only apply if you hold this qualification).
- Have at least 2 years experience in hospitality.
- Be an experienced barista or be willing to learn this.
- Be an exemplary role model to your team and be able to lead through being dedicated and engaged.
- Be passionate about delivering great customer service.
- Be an excellent communicator and can delegate effectively to the team.
If this sounds like you please send your CV and Cover Letter to julie@focalpointcinema.co.nz.
Duty Manager - Hastings employer: Hawkesbayonline
Contact Detail:
Hawkesbayonline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Hastings
✨Tip Number 1
Make sure to highlight your experience in hospitality during any conversations you have with the hiring team. They are looking for someone with at least 2 years of experience, so be ready to discuss specific examples of your past roles and how they relate to the Duty Manager position.
✨Tip Number 2
Since the role requires a General Manager's Certificate, ensure you mention this qualification upfront when speaking with us. If you have any additional certifications or training related to hospitality, bring those up too, as they can set you apart from other candidates.
✨Tip Number 3
Demonstrate your passion for customer service in your interactions. Share stories that showcase your commitment to delivering excellent service, as this is a key quality we value in our Duty Managers.
✨Tip Number 4
Prepare to discuss your leadership style and how you engage with your team. We want to see that you can lead by example, so think of instances where you've successfully motivated or developed your team members.
We think you need these skills to ace Duty Manager - Hastings
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your 2 years of experience in hospitality. Include specific examples of your roles and responsibilities that demonstrate your leadership skills and customer service excellence.
Mention Your Qualifications: Clearly state that you hold a current General Manager's Certificate. This is a crucial requirement for the role, so make it prominent in your CV and cover letter.
Showcase Your Passion: In your cover letter, express your passion for delivering great customer service. Share any relevant experiences or anecdotes that illustrate your dedication to this aspect of the job.
Tailor Your Application: Customise your CV and cover letter to align with the specific responsibilities mentioned in the job description. Highlight your ability to lead a team and communicate effectively, as these are key traits for the Duty Manager position.
How to prepare for a job interview at Hawkesbayonline
✨Showcase Your Experience
Make sure to highlight your 2 years of experience in hospitality during the interview. Be prepared to discuss specific situations where you demonstrated leadership and customer service skills.
✨Demonstrate Your Passion for Customer Service
Express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond for customers in previous roles, as this will resonate well with the interviewers.
✨Prepare for Barista Questions
Since being an experienced barista is a requirement, brush up on your coffee knowledge and be ready to discuss your experience or willingness to learn. If you have any relevant certifications or training, mention those too.
✨Effective Communication Skills
As an excellent communicator, you should be able to articulate your thoughts clearly. Practice explaining how you delegate tasks effectively to your team, as this is a key part of the Duty Manager role.
