At a Glance
- Tasks: Support optometrists by greeting patients, managing records, and ensuring a smooth customer experience.
- Company: Join Hawkes & Wainer, a trusted eye care practice in the heart of London.
- Benefits: Part-time hours, supportive team environment, and opportunities for skills development.
- Other info: Dynamic role with potential for growth in a vibrant London location.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Strong interpersonal skills and a willingness to learn about optics.
The predicted salary is between 12 - 15 £ per hour.
Company Description
Hawkes & Wainer is a medical practice based in the historic Leadenhall Market area at 57 Leadenhall Market, London, United Kingdom.
The practice focuses on delivering professional and reliable eye care services to a diverse community of patients.
Team members work in a supportive clinical environment that values high standards of patient care and clear communication.
The central London location offers convenient transport links and access to a vibrant local area.
Hawkes & Wainer encourages collaborative work and ongoing skills development within the practice.
Role Description
The Optical Assistant role is a part-time, on-site position based in the United Kingdom.
The Optical Assistant will support the optometrists and wider practice team by greeting patients, managing check-in, and maintaining accurate patient records.
Daily tasks include assisting patients with frame selection, advising on lens options, taking basic measurements, and ensuring a positive and efficient customer experience.
The role also involves handling telephone and in-person inquiries, scheduling appointments, processing payments, and managing orders and collections.
The Optical Assistant will help maintain a clean, well‑organized practice environment and may support basic pre‑screening tests under appropriate guidance and training.
Qualifications
- Strong Interpersonal Skills and a focus on Customer Satisfaction to create a welcoming, supportive experience for every patient.
- Excellent Communication and Customer Service skills, including clear, professional verbal and written communication.
- Basic understanding of Optometry concepts or a willingness to learn and apply optical product knowledge (frames, lenses, coatings).
- Previous experience in a healthcare, retail, or optical setting is beneficial but not essential.
- Strong attention to detail, reliability, and the ability to manage multiple tasks in a busy clinical environment.
- Comfort with using practice management or booking systems and handling payments (training can be provided).
- Ability to work collaboratively in a team and maintain professionalism with patients and colleagues at all times.
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StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in London
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Optical Assistant in London
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Hawkes & Wainer, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Hawkes & Wainer
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Hawkes & Wainer.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Hawkes & Wainer.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Hawkes & Wainer can really resonate with interviewers and show your commitment to the field.
