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- Tasks: Lead scheduling and coordination of maintenance tasks in social housing.
- Company: Join a leading contractor dedicated to improving communities through social housing.
- Benefits: Enjoy a competitive salary, secure position, ongoing training, and employee benefits.
- Why this job: Make a real impact while working in a friendly, fast-growing team.
- Qualifications: 3+ years' experience with SORS in reactive maintenance and strong organisational skills required.
- Other info: Opportunity for career development and to work closely with project managers.
The predicted salary is between 34000 - 42000 £ per year.
Romford, Essex
Full-Time | Permanent
£40,000 – £45,000 per annum (DOE)
Are you looking for a long-term, stable career with a leading contractor in the social housing sector? We’re on the hunt for a highly experienced Reactive Works Planner who thrives in fast-paced environments and knows SORS inside and out. If you're passionate about making things happen and keeping schedules sharp, this could be the role for you.
About the Role
You’ll take the lead in coordinating resources, scheduling jobs, and ensuring quick responses to maintenance needs across our housing contracts. Your SORS system expertise (Version 7 & 8 NAT FED codes) will be crucial to keeping our reactive works team running smoothly. You will be working closely with the project managers and Quantity Surveyors.
Key Responsibilities
- Plan, schedule, and dispatch reactive maintenance tasks
- Use SORS to manage and track job progress from start to finish
- Prioritise emergency works and allocate jobs based on urgency and geography
- Coordinate field operatives and subcontractors
- Ensure jobs meet SLAs and client expectations
- Maintain accurate digital records and documentation
- Assist with job coding, procurement, budgeting, and cost planning (ranging £300–£30,000)
- Support with valuations, authorising subcontractor payments, and financial reporting
- Liaise closely with clients, engineers, and internal departments
What You’ll Need
- 3+ years' experience using SORS in a reactive maintenance environment
- Strong knowledge of SORS NAT FED codes (v7 & v8) within social housing
- Excellent organisational skills and multitasking under pressure
- Clear communication skills – verbal and written
- Confident IT user (Excel, Word, CAFM tools)
- Proactive mindset and problem-solving attitude
What’s In It For You
- Competitive salary: £40,000 – £45,000
- Full-time, secure permanent position
- Work in a friendly, fast-growing team based in Romford
- Ongoing training and career development
- Company pension + employee benefits
If you're ready to step into a role where your planning skills make a real impact, apply today and become a key part of a company building better homes and communities.
Planner (Reactive Works Planner Scheduler – Social Housing) employer: Hawkes Resourcing Group
Contact Detail:
Hawkes Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner (Reactive Works Planner Scheduler – Social Housing)
✨Tip Number 1
Familiarise yourself with the SORS system, especially versions 7 and 8. Understanding the NAT FED codes will not only boost your confidence but also demonstrate your expertise during any discussions with our team.
✨Tip Number 2
Showcase your experience in coordinating resources and scheduling jobs in a fast-paced environment. Be ready to share specific examples of how you've successfully managed urgent maintenance tasks in previous roles.
✨Tip Number 3
Prepare to discuss your problem-solving skills and proactive mindset. Think of scenarios where you’ve had to think on your feet to resolve issues quickly, as this is crucial for the role.
✨Tip Number 4
Brush up on your communication skills, both verbal and written. Being able to clearly articulate your thoughts and coordinate with various stakeholders will be key in this position, so practice articulating your ideas succinctly.
We think you need these skills to ace Planner (Reactive Works Planner Scheduler – Social Housing)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SORS and reactive maintenance. Use specific examples that demonstrate your organisational skills and ability to manage multiple tasks under pressure.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the social housing sector and how your skills align with the role. Mention your familiarity with SORS NAT FED codes and your proactive approach to problem-solving.
Showcase Relevant Experience: When detailing your work history, focus on roles where you have successfully planned and scheduled maintenance tasks. Highlight any achievements that demonstrate your ability to meet SLAs and client expectations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Planner role.
How to prepare for a job interview at Hawkes Resourcing Group
✨Showcase Your SORS Expertise
Make sure to highlight your experience with the SORS system, especially versions 7 and 8. Be prepared to discuss specific examples of how you've used SORS to manage reactive maintenance tasks effectively.
✨Demonstrate Organisational Skills
Since the role requires excellent organisational skills, come prepared with examples of how you've successfully managed multiple tasks under pressure. Discuss any tools or methods you use to stay organised.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might even want to prepare a few questions to ask the interviewers to show your engagement.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about past experiences where you had to prioritise urgent jobs or coordinate with various teams, and be ready to share those stories.
