Contract Administrator - Construction in Chipping Ongar

Contract Administrator Salary: £28,000–£32,000 per annum We are looking for an organised, proactive and reliable Contract Administrator to join our Contracts team. This is a varied role supporting the day-to-day administration of an assigned division and helping ensure works are delivered efficiently, appointments are managed effectively and clients, tenants and residents receive a high level of service. The Role Reporting to the Project Manager or Head of Operations, you will provide essential administrative and coordination support across live contracts. Key Responsibilities * Answering, screening and directing telephone enquiries. * Managing tenant and resident appointment bookings by phone, email and letter. * Recording appointments accurately on internal systems and calendars. * Issuing and monitoring subcontractor workloads and scheduling jobs. * Rescheduling appointments where access is unavailable or staff are absent. * Preparing and sending appointment and cancellation notifications. * Providing client administrators with updated resident/tenant access schedules within required timescales. * Raising purchase orders for materials and subcontractors in line with company procedures. * Resolving purchase order queries. * Liaising with Contract Managers to support the smooth running of daily operations. * Managing resident and tenant queries and complaints, keeping people updated on progress and resolutions. * Sending customer satisfaction surveys and collating feedback. * Providing general administrative and clerical support. * Supporting resident liaison activities. * Greeting visitors and receiving deliveries when required. * Maintaining confidentiality and considering health and safety within the office environment. * Undertaking other reasonable duties as required. About You We are looking for someone who is hands-on, organised and confident dealing with people. You should be able to work independently while also being a strong team player. You will ideally have: * Experience in office or contract administration. * Excellent attention to detail and accuracy. * Good written and verbal communication skills. * Good working knowledge of Microsoft Excel, Word and Outlook. * Strong time-management and organisational skills. * The ability to prioritise workloads and meet deadlines. * A proactive approach and the confidence to use your own initiative. * Strong interpersonal and decision-making skills. * A professional, honest and trustworthy approach. * The ability to maintain confidentiality. What We Offer Salary: £28,000–£32,000 per annum This is an excellent opportunity for an experienced administrator who enjoys a busy, varied role and wants to develop their career within contracts and operations. Apply now with your CV to be considered