At a Glance
- Tasks: Assist with admin duties, process orders, and communicate with customers and suppliers.
- Company: Join T-T Pumps Ltd, a leader in pumping equipment solutions.
- Benefits: Gain valuable experience in a supportive team environment.
- Other info: Flexible working conditions with opportunities for personal growth.
- Why this job: Be part of a dynamic team making a real impact in the industry.
- Qualifications: BTEC in Business Administration preferred; strong communication skills essential.
The predicted salary is between 22000 - 26000 € per year.
T-T Pumps Ltd, one of the UK’s market leading companies in the supply, manufacture, design, install and service of pumping equipment, is looking for a dynamic and motivated individual to join our TT Controls, Automation & Monitoring team. Our control, automation and monitoring solutions are designed to keep pumping systems running efficiently. We provide a range of standard control panels, monitoring systems and level control solutions which are tailored to meet our clients' specific needs.
Your role will involve, but not be limited to, assisting the department with all administrative duties, communicating with customers and suppliers, processing orders in the CRM system, logistic queries and after sales activities.
REQUIREMENTS- Communicating with customers and colleagues by email and telephone
- Support the department with all administrative duties, including order processing in our CRM
- Checking in-stock items and availability
- Chasing suppliers for ordered items
- Dealing with logistic queries
- Responding to non-technical customer enquiries
- Updating systems and databases
- Responding to requests in a timely and efficient manner
- Ensuring exceptional customer service at all times
- Maintain company procedures and suggesting improvements where possible
Based at our headoffice in Woore
ANY OTHER DUTIES NECESSARY:- Be flexible to the requirements of the business
- Observe and maintain the company’s Health & Safety Policy and Procedures.
- Undertake any other duties that may be required from time to time
- BTEC Business Administration, or similar - Desirable
- Excellent keyboard skills - Essential
- Confident communication skills (written / verbal) to deal with internal and external customers / suppliers - Essential
- Good standard of written and verbal English - Essential
- Knowledge of the industry - Desirable
- Computer competence (Office 365) - Essential
- Familiar with GoldVision CRM - Desirable
- Experience of working in a similar demanding role - Desirable
- Methodical and attention to detail - Essential
- Ability to manage client expectations and maintain client relationships, responding to queries in a timely manner - Essential
- Strong prioritisation and organisation skills - Essential
- Ability to manage own workload and use initiative - Essential
- Be flexible and reactive when urgent issues arise - Essential
- Ability to multitask - Essential
- Excellent customer service skills, including telephone and email - Essential
- Confident attitude, comfortable with dealing with general public - Essential
- Self-motivated with “can-do” approach - Essential
- Prepared to learn new skills - Essential
- Team player who is flexible to help where needed - Essential
- Strong personal attributes to deal with engineering challenges - Essential
Administrator (Controls) in England employer: Hawker Electronics Limited
T-T Pumps Ltd is an exceptional employer, offering a dynamic work environment at our head office in Woore, where innovation meets dedication. We prioritise employee growth through continuous training and development opportunities, fostering a collaborative culture that values teamwork and exceptional customer service. Join us to be part of a leading company in the pumping equipment industry, where your contributions directly impact our success and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator (Controls) in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching T-T Pumps Ltd and understanding their products and services. Show them you’re genuinely interested in their work and how you can contribute to the team.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with customers and suppliers, being clear and confident in your conversations will set you apart. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at T-T Pumps Ltd.
We think you need these skills to ace Administrator (Controls) in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with our needs at T-T Pumps, so don’t be shy about showcasing your administrative skills and customer service experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our TT Controls team. Keep it friendly and professional, and make sure to mention any specific experiences that relate to the tasks listed in the job description.
Show Off Your Communication Skills:Since this role involves a lot of communication with customers and suppliers, we want to see your best written communication in your application. Make sure your emails and documents are clear, concise, and free of typos. This will show us you’re detail-oriented and ready to represent T-T Pumps well!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Hawker Electronics Limited
✨Know the Company Inside Out
Before your interview, take some time to research T-T Pumps Ltd. Understand their products, services, and the specific role of the TT Controls, Automation & Monitoring team. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
Since the role involves a lot of communication with customers and suppliers, be prepared to demonstrate your confident verbal and written communication skills. Practice answering common interview questions clearly and concisely, and think of examples where you've successfully managed client relationships or resolved queries.
✨Highlight Your Organisational Skills
The job requires strong prioritisation and organisation skills. Be ready to discuss how you manage your workload, especially in a busy environment. Share specific examples of how you've handled multiple tasks or tight deadlines in previous roles to illustrate your methodical approach.
✨Emphasise Your Customer Service Experience
Exceptional customer service is key for this position. Prepare to talk about your past experiences in providing excellent service, whether through email or phone. Think of situations where you went above and beyond to meet client expectations, as this will resonate well with the interviewers.
