At a Glance
- Tasks: Assist with admin duties, process orders, and communicate with customers and suppliers.
- Company: Join T-T Pumps Ltd, a leader in pumping equipment solutions.
- Benefits: Gain valuable experience in a supportive team environment.
- Other info: Flexible working conditions with opportunities for personal growth.
- Why this job: Be part of a dynamic team making a real impact in the industry.
- Qualifications: BTEC in Business Administration preferred; strong communication skills essential.
The predicted salary is between 22000 - 28000 € per year.
T-T Pumps Ltd, one of the UK’s market leading companies in the supply, manufacture, design, install and service of pumping equipment, is looking for a dynamic and motivated individual to join our TT Controls, Automation & Monitoring team. Our control, automation and monitoring solutions are designed to keep pumping systems running efficiently. We provide a range of standard control panels, monitoring systems and level control solutions which are tailored to meet our clients' specific needs.
Your role will involve, but not be limited to, assisting the department with all administrative duties, communicating with customers and suppliers, processing orders in the CRM system, logistic queries and after sales activities.
REQUIREMENTS- Communicating with customers and colleagues by email and telephone
- Support the department with all administrative duties, including order processing in our CRM
- Checking in-stock items and availability
- Chasing suppliers for ordered items
- Dealing with logistic queries
- Responding to non-technical customer enquiries
- Updating systems and databases
- Responding to requests in a timely and efficient manner
- Ensuring exceptional customer service at all times
- Maintain company procedures and suggesting improvements where possible
Based at our headoffice in Woore
ANY OTHER DUTIES NECESSARY:- Be flexible to the requirements of the business
- Observe and maintain the company’s Health & Safety Policy and Procedures.
- Undertake any other duties that may be required from time to time
- BTEC Business Administration, or similar - Desirable
- Excellent keyboard skills - Essential
- Confident communication skills (written / verbal) to deal with internal and external customers / suppliers - Essential
- Good standard of written and verbal English - Essential
- Knowledge of the industry - Desirable
- Computer competence (Office 365) - Essential
- Familiar with GoldVision CRM - Desirable
- Experience of working in a similar demanding role - Desirable
- Methodical and attention to detail - Essential
- Ability to manage client expectations and maintain client relationships, responding to queries in a timely manner - Essential
- Strong prioritisation and organisation skills - Essential
- Ability to manage own workload and use initiative - Essential
- Be flexible and reactive when urgent issues arise - Essential
- Ability to multitask - Essential
- Excellent customer service skills, including telephone and email - Essential
- Confident attitude, comfortable with dealing with general public - Essential
- Self-motivated with “can-do” approach - Essential
- Prepared to learn new skills - Essential
- Team player who is flexible to help where needed - Essential
- Strong personal attributes to deal with engineering challenges - Essential
Administrator (Controls) employer: Hawker Electronics Limited
T-T Pumps Ltd is an exceptional employer, offering a dynamic work environment at our head office in Woore, where innovation meets dedication. We prioritise employee growth through continuous training and development opportunities, fostering a collaborative culture that values teamwork and exceptional customer service. Join us to be part of a leading company in the pumping equipment industry, where your contributions directly impact our success and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator (Controls)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching T-T Pumps Ltd and understanding their products and services. Show them you’re genuinely interested in their work and how you can contribute to the team.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with customers and suppliers, being clear and confident in your verbal and written communication will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at T-T Pumps Ltd.
We think you need these skills to ace Administrator (Controls)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills match the requirements listed in the job description. We want to see how you can bring value to our TT Controls team!
Show Off Your Communication Skills:Since you'll be dealing with customers and suppliers, it's crucial to demonstrate your confident communication skills. Use clear and concise language in your application to show us you can handle both written and verbal interactions effectively.
Highlight Relevant Experience:If you've worked in a similar role before, make sure to mention it! We love seeing candidates who have experience in administrative duties or customer service, as it shows you're ready to hit the ground running.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hawker Electronics Limited
✨Know Your Stuff
Before the interview, make sure you understand T-T Pumps Ltd and their products. Familiarise yourself with their control, automation, and monitoring solutions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since the role involves a lot of communication with customers and suppliers, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer queries or administrative tasks in the past to demonstrate your skills.
✨Be Organised and Methodical
Highlight your organisational skills during the interview. You might be asked about how you manage your workload or prioritise tasks. Share specific strategies you use to stay organised, especially when dealing with multiple orders or logistics queries.
✨Emphasise Your Flexibility
The job requires a flexible approach to meet the business's needs. Be ready to discuss times when you've adapted to changing situations or taken on additional responsibilities. This shows that you're a team player who can handle the dynamic nature of the role.
