At a Glance
- Tasks: Manage customer relationships and oversee the entire order-to-delivery process.
- Company: Established manufacturing business in Oldbury, leading in innovative paint application.
- Benefits: Competitive salary, long-term development potential, and early finish on Fridays!
- Other info: Fast-paced environment with opportunities for growth and skill development.
- Why this job: Join a dynamic team and make a real impact in the automotive industry.
- Qualifications: 3+ years in supply chain or account management, with strong automotive experience.
The predicted salary is between 45000 - 45000 £ per year.
Account & Material Planning & Logistics Manager
Location: Oldbury, West Midlands
Salary: Circa £45,000 (DOE) - 39.5 hours per week
Shift pattern: Mon-Thurs: 08:00 - 17:00, Fri: 08:00 - 14:00 (early finish!)
Hawk 3 Talent Solutions are recruiting on behalf of a well-established and growing manufacturing business based in Oldbury. Operating at the forefront of manual and robotic wet paint application, our client supplies into a diverse range of industries including automotive, defence, medical, and consumer goods. Due to continued growth and internal restructuring, they are now looking to appoint a Customer-focused Account & MP&L Manager to strengthen their Sales and Logistics function.
The Role
This is a pivotal, customer-facing role that sits at the heart of the business, connecting customers, suppliers, and internal operations. You'll take ownership of the end-to-end order lifecycle, ensuring seamless delivery from forecasting and planning through to final fulfilment. If you're someone who thrives in a fast-paced supply chain environment, enjoys problem-solving, and wants to make a real impact - this is the role for you.
Key Responsibilities
- Act as the central point of contact for key customers, managing relationships and expectations
- Oversee the full order-to-delivery (OTD) process, from order intake through to completion
- Analyse customer schedules and create effective production plans aligned to operational targets
- Monitor and report on KPI performance (including OTIF and customer satisfaction)
- Work closely with customers to develop accurate demand forecasts
- Proactively manage and resolve supply chain disruptions and commercial queries
- Develop and manage material planning schedules to ensure continuity of supply
- Build and maintain strong relationships with suppliers, ensuring on-time delivery performance
- Optimise inventory levels, balancing service levels with stock efficiency
About You
- Proven experience in a customer-facing supply chain, MP&L, or account management role (minimum 3 years)
- Strong background within the automotive industry (essential)
- Excellent communication skills, both written and verbal
- Highly organised with the ability to multitask and prioritise effectively
- Strong planning capability with the ability to translate customer demand into production plans
- Commercially aware with a solid understanding of supply chain and manufacturing processes
- Advanced or intermediate Excel skills
- A proactive, customer-first mindset with a passion for delivering exceptional service
Benefits
- Competitive salary and long-term development potential
Strategic MP&L & Accounts Manager - Automotive in West Bromwich employer: HAWK3 Talent Solutions
Join a well-established and growing manufacturing business in Oldbury, where you will play a crucial role in connecting customers and suppliers within the dynamic automotive sector. With a competitive salary, a supportive work culture that prioritises employee development, and an early finish on Fridays, this company offers a rewarding environment for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic MP&L & Accounts Manager - Automotive in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the automotive sector. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves managing supply chain disruptions, think of examples from your past experiences where you've successfully navigated challenges. Be ready to share these during interviews.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Strategic MP&L & Accounts Manager - Automotive in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Strategic MP&L & Accounts Manager. Highlight your experience in supply chain management, especially within the automotive industry, and showcase any relevant achievements that demonstrate your customer-focused approach.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the key responsibilities, like managing relationships or optimising inventory levels, and show us your passion for delivering exceptional service.
Showcase Your Skills:Don’t forget to highlight your Excel skills and any other technical abilities that are relevant to the job. We want to see how you can analyse data and create effective production plans, so be sure to include examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process!
How to prepare for a job interview at HAWK3 Talent Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and supply chain processes. Familiarise yourself with key terms like OTD, KPI, and demand forecasting. This will show that you're not just interested in the role but also understand the nuances of the field.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in account management and MP&L. Think about challenges you've faced, how you resolved them, and the impact of your actions. This will help demonstrate your problem-solving skills and customer-focused mindset.
✨Ask Smart Questions
Come prepared with insightful questions about the company's operations, their approach to customer relationships, and how they handle supply chain disruptions. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Be Ready to Discuss KPIs
Since monitoring and reporting on KPIs is a key responsibility, be ready to discuss how you've tracked and improved performance metrics in your previous roles. Highlight your analytical skills and how you can contribute to enhancing customer satisfaction and operational efficiency.
