At a Glance
- Tasks: Carry out repairs and maintenance on high-quality heating products across the UK.
- Company: Join a reputable manufacturer in the heating industry with a professional service team.
- Benefits: Enjoy a competitive salary, company van, enhanced holidays, and discounts at various retailers.
- Other info: Flexible travel required, with opportunities for ongoing training and career development.
- Why this job: Make a real difference by providing top-notch service to customers and retailers.
- Qualifications: Experience with gas, electric, or solid fuel appliances and strong problem-solving skills.
The predicted salary is between 36750 - 36750 £ per year.
Job type: Permanent
Hours: Monday to Friday 08:30am - 5:00pm
Salary: Up to £36,750 + overtime
Are you an experienced Service Engineer looking for a role that offers variety and the opportunity to work with high-quality heating products? We are recruiting on behalf of our long-standing client who is a manufacturer within the heating industry. This is an exciting opportunity to join a professional service team responsible for supporting customers and retailers across the UK.
Key Responsibilities
- Carrying out warranty repairs and planned service visits
- Diagnosing and resolving faults on heating appliances
- Completing annual servicing and maintenance work
- Supporting showroom displays and dealer installations
- Delivering a professional and customer focused service at all times
- Accurately recording work completed using company system
About you
- Experience servicing and repairing gas, electric or solid fuel appliances
- Strong technical and problem solving skills
- Excellent communication and customer service abilities
- Ability to work independently and manage own workload
- A full UK driving licence
- Flexibility to travel throughout the UK, including overnight stays of up to 4 nights per week when required
Benefits
- Company van fully equipped for the role
- Laptop / iPad and mobile phone provided
- Monday to Friday working pattern
- Enhanced holiday entitlement
- Electric Vehicle Lease Scheme
- Cycle to Work Scheme
- Employee Assistance Programme
- Discounts across a wide range of retailers, supermarkets and entertainment providers
- Generous staff discount
- Ongoing training and development opportunities
- Pension scheme
- Free onsite parking
Service Engineer (South East) employer: HAWK3 Talent Solutions
Join a leading manufacturer in the heating industry as a Service Engineer, where you'll enjoy a supportive work culture that prioritises employee development and well-being. With a competitive salary, generous benefits including enhanced holiday entitlement and ongoing training opportunities, this role offers a fulfilling career path in a dynamic environment. Located in the South East, you'll have the chance to work with high-quality products while receiving excellent support and resources to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer (South East)
✨Tip Number 1
Network like a pro! Reach out to your connections in the heating industry or related fields. You never know who might have a lead on a Service Engineer role or can put in a good word for you.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience with gas, electric, or solid fuel appliances. Make sure they know you're the go-to person for diagnosing and resolving faults.
✨Tip Number 3
Be ready for the road! Since this role involves travel and overnight stays, demonstrate your flexibility and readiness to hit the road. Share any past experiences that show you can manage your workload independently while on the go.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. It’s the best way to ensure your application gets noticed and you can easily keep track of your progress.
We think you need these skills to ace Service Engineer (South East)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with heating products and any relevant technical skills. We want to see how your background aligns with the role of a Service Engineer, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your customer service skills can make a difference. We love seeing genuine enthusiasm, so let your personality come through!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've diagnosed and resolved faults in the past. We’re looking for those strong technical skills, so share specific instances where you’ve successfully tackled challenges in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HAWK3 Talent Solutions
✨Know Your Stuff
Make sure you brush up on your technical knowledge about heating appliances. Be ready to discuss your experience with gas, electric, or solid fuel systems. This will show that you’re not just a candidate, but someone who truly understands the products you'll be working with.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved faults in the past. Think of a couple of tricky situations you’ve faced and how you tackled them. This will highlight your strong technical skills and ability to think on your feet.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be ready to talk about your approach to delivering excellent service. Share stories that demonstrate your communication skills and how you’ve handled challenging customer situations in a professional manner.
✨Plan for Travel
As the job requires flexibility for travel, be prepared to discuss your availability for overnight stays. It’s a good idea to mention any previous experience you have with travelling for work, as it shows you’re adaptable and ready for the demands of the role.
