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- Tasks: Manage contracts and ensure smooth project delivery in the construction materials sector.
- Company: Dynamic company in the construction materials industry, focused on customer satisfaction.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Fast-paced role with opportunities to manage multiple projects and develop your career.
- Why this job: Be the key contact for customers and make a real impact on project success.
- Qualifications: Experience in construction materials and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Sheffield
Salary: £30,000 – £40,000 (dependent on experience)
Working Hours: 8am – 5pm
Role Overview
We are working on behalf of our client who is seeking a customer‑focused Contract Manager to oversee post‑order project delivery within the construction materials sector, with a particular focus on doors. This role is responsible for managing contracts from order confirmation through to completion, ensuring customer requirements are met while maintaining high service standards and operational efficiency.
Key Responsibilities
- Manage contracts post‑order, ensuring accurate processing and smooth project delivery in line with customer specifications.
- Act as the primary point of contact for customers, maintaining clear and consistent communication throughout the project lifecycle.
- Coordinate internally with production, logistics, and sales teams to ensure timely fulfilment of orders.
- Monitor project progress, proactively identifying and resolving issues to avoid delays or dissatisfaction.
- Manage customer expectations effectively, ensuring any changes or challenges are communicated clearly and professionally.
- Maintain accurate records of orders, communications, and project updates using internal systems and MS Office tools.
- Ensure all work aligns with company standards, contractual obligations, and customer requirements.
Skills & Experience Required
- Proven experience in construction material supply, specifically in a post‑order, project‑based environment (essential).
- Experience within the door manufacturing or supply industry (desirable but not essential).
- Strong understanding of customer service principles and the ability to deliver a high‑quality customer experience (essential).
- Demonstrated ability to manage and balance customer expectations effectively.
- Proficient in Microsoft Office (Word, Excel, Outlook, etc.) and general IT systems.
- Excellent organisational skills with the ability to manage multiple projects simultaneously.
- Strong communication and problem‑solving abilities.
Contract Manager employer: HAWK3 Talent Solutions
Contact Detail:
HAWK3 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction materials sector and let them know you're on the hunt for a Contract Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their work in the door manufacturing industry, so you can impress them with your knowledge and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Contract Manager, you'll need to keep customers informed and manage expectations. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing contracts and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences in project delivery and customer service that align with what we're looking for.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. We love seeing candidates who can articulate their thoughts well, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Let’s get started on this journey together!
How to prepare for a job interview at HAWK3 Talent Solutions
✨Know Your Contracts Inside Out
Before the interview, make sure you understand the basics of contract management, especially in the construction materials sector. Brush up on key terms and processes related to post-order project delivery, as this will show your potential employer that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be prepared to discuss specific examples of how you've managed customer expectations in the past. Think of situations where you resolved issues or improved customer satisfaction, and be ready to share these stories during the interview.
✨Demonstrate Your Organisational Skills
The ability to manage multiple projects is crucial for a Contract Manager. Prepare to talk about your organisational strategies and tools you use to keep track of various contracts and communications. Mention any experience with MS Office tools, as they are essential for maintaining accurate records.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would coordinate with production, logistics, and sales teams. This will help convey your ability to maintain clear and consistent communication throughout the project lifecycle.