Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage relationships with enterprise clients and drive product adoption.
- Company: Leading technology firm in London with a focus on client success.
- Benefits: Full-time position with opportunities for professional growth and development.
- Why this job: Lead client engagement in a critical sector and make a real impact.
- Qualifications: Over 6 years of experience in Customer Success and strong communication skills.
- Other info: Exciting opportunity to enhance client satisfaction and success.
The predicted salary is between 43200 - 72000 £ per year.
A leading technology firm in London is looking for an experienced Enterprise Customer Success Manager. The role involves managing relationships with enterprise clients to ensure satisfaction and drive product adoption.
Candidates should have over 6 years of experience in Customer Success, strong communication skills, and proficiency in CRM tools. The position is full-time and focuses on delivering exceptional service to enhance client success. This exciting opportunity offers a chance to lead client engagement in a critical sector.
Enterprise CSM — Adoption & Growth Leader in London employer: Hawk
Contact Detail:
Hawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise CSM — Adoption & Growth Leader in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Enterprise CSM role. Personal referrals can make a huge difference in getting your foot in the door.
✨Tip Number 2
Showcase your success stories! When you get the chance to chat with potential employers, share specific examples of how you've driven product adoption and enhanced client satisfaction in your previous roles.
✨Tip Number 3
Prepare for those interviews! Research the company and its products thoroughly, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly understands their needs.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Enterprise CSM — Adoption & Growth Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Customer Success, especially any roles where you've driven product adoption. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for client success and how you’ve built strong relationships in the past. Keep it engaging and relevant to the role.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you’ve effectively communicated with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hawk
✨Know Your Clients
Before the interview, research the company's enterprise clients and their industries. Understanding their needs and challenges will help you demonstrate how your experience aligns with driving product adoption and enhancing client satisfaction.
✨Showcase Your Communication Skills
As an Enterprise Customer Success Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients in the past, especially in challenging situations. This will show your ability to build and maintain relationships.
✨Familiarise Yourself with CRM Tools
Since proficiency in CRM tools is essential for this role, brush up on the specific tools mentioned in the job description. Be ready to discuss how you've used these tools to manage client relationships and track success metrics.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you've successfully driven product adoption or resolved client issues, and be ready to share these stories in detail.
