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For Companies At a Glance
- Tasks: Help clients implement cutting-edge AML and fraud prevention solutions with expert guidance.
- Company: Join Hawk, a leader in AI-powered anti-money laundering technology.
- Benefits: Enjoy a supportive culture, professional growth, and the chance to make a real difference.
- Other info: Dynamic work environment with opportunities for career advancement.
- Why this job: Be part of the global fight against financial crime while developing your skills.
- Qualifications: 4+ years in consulting or technical roles, preferably in banking or finance.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives. With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism. We offer a culture of mutual trust, support and passion – while providing individuals with opportunities to grow professionally and make a difference in the world.
Your Mission
As an Implementation Consultant, you will work closely with our Customer Success team to ensure the successful deployment of our AML and fraud prevention solutions. Once contracts are signed, you will work closely with our clients to understand their specific needs, configure our solutions to meet those needs, and ensure a smooth and efficient implementation process. Your expertise will help clients transition seamlessly from initial setup to full operational use of our technology.
Responsibilities
- Client Onboarding and Needs Assessment: collaborate with clients to gather and analyse their requirements and business processes; understand the risks involved to the customer and Hawk; conduct thorough needs assessments to understand clients’ AML and fraud prevention needs; provide expert advice on best practices and optimal solution configurations.
- Solution Configuration and Deployment: configure and customise our AML and fraud prevention solutions to align with client requirements; lead the technical deployment ensuring seamless integration with clients’ existing systems and workflows; support customers in rigorous testing and troubleshooting.
- Training and Support: develop and deliver comprehensive training sessions for clients’ teams; build a robust library of training material to support customer onboarding during implementation; serve as the primary point of contact for any implementation‑related inquiries, issues and support.
- Project Management: plan, coordinate, and manage implementation projects from start to finish; ensure projects are delivered on time, within scope and budget; maintain detailed project documentation and provide regular updates to stakeholders; structure, run and manage client implementation projects to quick, successful go‑lives.
- Collaboration and Feedback: work closely with our Product Management and Development teams to provide client feedback and suggest improvements to our solutions; work closely with the Customer Success team to run a streamlined implementation; participate in regular meetings to align on project progress and address any challenges.
Your Profile
- 4+ years of experience in Solution Consulting, Implementation Consulting/Engineering, Solution Architecture, Technical Product Management, or Customer Success in a B2B environment.
- Bachelor’s degree in engineering, computer science, information systems, or related fields.
- Prior experience in the banking or financial industry is essential.
- Ability to structure complex integration challenges and build productive relationships with internal and external stakeholders.
- Excellent communication, presentation, organization, and time management skills.
- Ability to prioritise, multitask, and excel in dynamic environments.
- Strong grasp of technological and business concepts.
- Experience with compliance, AML, and Fraud is highly advantageous.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Information Technology
Implementation Consultant employer: Hawk
Contact Detail:
Hawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Hawk or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Hawk’s solutions and recent projects. Show us you’re genuinely interested in our mission to combat money laundering and fraud – it’ll make a great impression!
✨Tip Number 3
Practice your problem-solving skills! As an Implementation Consultant, you’ll need to tackle complex challenges. Use mock scenarios to demonstrate how you’d approach client needs and solution configurations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Implementation Consultant role. Highlight your experience in solution consulting and any relevant projects you've worked on, especially in the banking or financial industry. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AML and fraud prevention. Share specific examples of how you've successfully managed implementation projects in the past. We love hearing your story!
Showcase Your Communication Skills: As an Implementation Consultant, communication is key. In your application, demonstrate your ability to convey complex ideas clearly. Whether it's through your CV or cover letter, let us see how you can engage with clients and stakeholders effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hawk
✨Know Your Stuff
Before the interview, dive deep into Hawk's solutions and the specific technologies they use. Familiarise yourself with AML and fraud prevention concepts, as well as the challenges clients face in these areas. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Experience
Prepare to discuss your past roles in implementation consulting or solution architecture. Highlight specific projects where you successfully managed client onboarding or technical deployments. Use examples that demonstrate your ability to handle complex integration challenges and build strong relationships with stakeholders.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about Hawk's culture, the team you'll be working with, and their approach to client success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Your Communication Skills
As an Implementation Consultant, clear communication is key. Practice explaining complex concepts in simple terms, as you’ll need to train clients and collaborate with various teams. During the interview, focus on articulating your thoughts clearly and concisely.