Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage relationships with enterprise clients and drive product adoption.
- Company: Leading technology firm in London with a focus on client success.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Why this job: Lead client engagement and make a real impact in a critical sector.
- Qualifications: Over 6 years of experience in Customer Success and strong communication skills.
- Other info: Exciting opportunity to enhance client satisfaction and success.
The predicted salary is between 43200 - 72000 £ per year.
A leading technology firm in London is looking for an experienced Enterprise Customer Success Manager. The role involves managing relationships with enterprise clients to ensure satisfaction and drive product adoption.
Candidates should have over 6 years of experience in Customer Success, strong communication skills, and proficiency in CRM tools. The position is full-time and focuses on delivering exceptional service to enhance client success.
This exciting opportunity offers a chance to lead client engagement in a critical sector.
Enterprise CSM — Adoption & Growth Leader employer: Hawk
Contact Detail:
Hawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise CSM — Adoption & Growth Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in driving product adoption and enhancing client success.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies that highlight your achievements in Customer Success. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Enterprise CSM — Adoption & Growth Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Enterprise CSM role. Highlight your experience in Customer Success and any specific achievements that demonstrate your ability to drive product adoption and client satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how your skills align with our mission. Be sure to mention your experience with CRM tools and your communication prowess.
Showcase Relevant Experience: When filling out your application, focus on showcasing your relevant experience. We want to see how you've managed relationships with enterprise clients and any strategies you've implemented to enhance client success.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hawk
✨Know Your Clients
Before the interview, research the company's enterprise clients and their industries. Understanding their needs and challenges will help you demonstrate how your experience can drive product adoption and enhance client satisfaction.
✨Showcase Your Communication Skills
As an Enterprise Customer Success Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients in the past, especially in challenging situations. This will show your ability to build and maintain relationships.
✨Familiarise Yourself with CRM Tools
Since proficiency in CRM tools is essential for this role, brush up on the specific tools mentioned in the job description. Be ready to discuss how you've used these tools to manage client relationships and track success metrics.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and approach to client engagement. Think of specific instances where you've successfully driven product adoption or resolved client issues, and be ready to share those stories.
