At a Glance
- Tasks: Lead customer success and delivery across EMEA, ensuring top-notch outcomes and collaboration.
- Company: Join Hawk, a forward-thinking company focused on customer satisfaction and innovation.
- Benefits: Attractive salary, career growth opportunities, and a chance to shape the future of customer success.
- Other info: Dynamic role with opportunities to engage with executive stakeholders.
- Why this job: Make a real impact by driving regional success and collaborating with global leaders.
- Qualifications: Proven leadership experience in customer success and strong team-building skills.
The predicted salary is between 54000 - 66000 £ per year.
Hawk is seeking a Head of Customer for EMEA to own regional customer outcomes and delivery across CVP teams, data scientists, and implementation consultants.
You will shape the regional operating model, govern escalations, and partner with Sales to ensure deliverables match commitments.
The role requires building and scaling a high-performing regional team, collaborating with global leaders, and driving regional health and opportunities with executive stakeholders.
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EMEA Head of Customer Success & Delivery employer: Hawk
Hawk is an exceptional employer, offering a dynamic work environment where innovation meets purpose in the fight against financial crime. With a culture rooted in mutual trust and support, employees are empowered to grow professionally while making a significant impact globally. Located at the forefront of AI technology, Hawk provides unique opportunities for collaboration across diverse teams, ensuring that every voice is heard and valued in shaping the future of compliance and fraud prevention.
