At a Glance
- Tasks: Deliver outstanding customer service and manage vehicle bookings in a fast-paced environment.
- Company: Join a respected family-owned automotive group with strong values.
- Benefits: Enjoy 25 days holiday, life assurance, gym discounts, and more.
- Other info: Excellent progression opportunities and a supportive team culture.
- Why this job: Gain valuable experience and training while building lasting customer relationships.
- Qualifications: Previous experience as a Service Advisor and strong communication skills required.
The predicted salary is between 32000 - 40000 £ per year.
We are a highly respected, family‑owned automotive group looking for an experienced Service Advisor to join our busy team in Worthing.
About Us
We take pride in our family‑owned values and provide a supportive, positive environment, excellent manufacturer training, and a genuine focus on building lasting customer relationships.
Salaries & Benefits
- Salary: £30 000–£32 000 basic salary plus attainable bonus opportunities.
- Hours: Monday to Friday 08:30–18:00; Saturdays 08:30–17:00 (rota 1 in 3).
- Benefits:
- 25 days holiday plus 8 bank holidays
- Mandatory manufacturer‑led training programmes
- Life assurance, lifestyle app, free counselling
- Employee Assistance Programme and gym discounts
- Staff discounts on vehicle servicing and parts
Responsibilities
- Customer Service: greets customers, handles bookings, arranges travel and delivers an outstanding experience.
- Workshop Liaison: tracks vehicle progress with technicians ensuring on‑time delivery.
- Communication & Sales: manages phone enquiries, updates customers and advises mandatory repairs.
Requirements
- Experience as a Service Advisor
- Strong IT/phone skills
- Ability to thrive in a fast‑paced environment
Location
Worthing (commutable from Brighton, Littlehampton, Chichester and Horsham).
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