At a Glance
- Tasks: Lead a high-performance team in delivering elite luxury automotive service.
- Company: Join a prestigious automotive dealer group with a rich heritage and innovative approach.
- Benefits: Competitive salary, performance bonuses, premium company car, and generous holiday allowance.
- Other info: Clear progression pathways and advanced training opportunities await you.
- Why this job: Elevate your career in a dynamic environment focused on quality and sustainable mobility.
- Qualifications: Experience as a Service Manager in a luxury dealership and a valid UK driving licence.
The predicted salary is between 34000 - 35000 £ per year.
Aftersales Service Manager – Luxury Automotive Brand (Premium Car Included)
Are you a proactive Aftersales Leader looking to elevate your career with a prestigious niche brand? Take the reins of our busy aftersales department in Tonbridge, where you can lead a high-performance team and champion elite luxury service standards.
About Us
We are a leading, privately owned automotive dealer group representing a prestigious niche brand known for luxury, cutting‑edge innovation, and sustainable mobility. With a rich heritage spanning over 40 years, our reputation is built on delivering world‑class customer care and fostering a high‑performance team culture that reflects the premium vehicles we support. As an accredited leader in the luxury automotive sector, we prioritise quality, safety, and continuous professional growth. We are committed to developing long‑term careers, building genuine connections with our clientele, and leading the charge toward smarter, more sustainable driving solutions.
What is in it for you:
- Salary: Up to £45,000 basic salary (negotiable based on experience) + performance bonuses yielding an achievable OTE up to £62,000.
- Hours: Monday to Friday, 8:00 AM – 5:30 PM.
- Perks: Premium brand company car, advanced manufacturer academy training, clear progression pathways into regional/group management, workplace pension, and generous staff discounts on vehicles, parts, and servicing.
- Holiday Allowance: Generous holiday package starting at 29.5 days, rising to 31.5 days (after 2 years) and 33 days (after 5 years).
What you will be doing:
- Operational Excellence: Overseeing the daily workflow of the workshop and service desk to maximise efficiency and maintain premium service standards.
- Team Leadership: Mentoring, motivating, and managing a dedicated team of Service Advisors, Technicians, and support staff from the front line.
- Brand Compliance: Ensuring absolute adherence to manufacturer guidelines while resolving customer inquiries with the highest level of professionalism.
- Performance & Finance: Monitoring workshop loading, health & safety compliance, critical department KPIs, and overseeing month‑end administrative procedures to meet profitability targets.
Requirements
Proven experience as a Service Manager or Workshop Manager within a main dealership is required (premium/luxury brand experience and familiarity with Pinnacle DMS are strongly preferred). You must have a proactive, hands‑on leadership style and hold a valid, full UK driving licence.
Commutable Locations
Tonbridge, Tunbridge Wells, Sevenoaks, Maidstone, Kings Hill.
Automotive Service Manager | Premium Dealer | 60K OTE in Tonbridge employer: Hawk Hiring
Join our prestigious automotive dealer group in Tonbridge, where we pride ourselves on delivering world-class customer care and fostering a high-performance team culture. As an employer, we offer competitive salaries, generous holiday allowances, and clear pathways for career progression, all while working with a luxury brand that values innovation and sustainability. Our commitment to employee growth and a supportive work environment makes us an exceptional choice for those looking to elevate their careers in the luxury automotive sector.