We are seeking an experienced Service Manager / Workshop Manager to lead our busy automotive workshop in Swindon. Combining the backing of an established independent group with a supportive operational culture, we offer a £45,000-£50,000 basic salary, permanent Monday-to-Friday hours (08:00-17:00 with optional weekend work), clear leadership progression, and a collaborative environment focused on technical quality.
The Rewards
- Salary: £45,000 - £50,000 per year basic (Tailored to your management experience).
- Schedule: Monday to Friday 08:00-17:00 (Stable weekday hours with optional weekend work available for extra earnings).
- Benefits & Security: Workplace pension scheme, standard employee benefits, and free on-site parking.
- Perks & Progression: Leadership development, management training, and clear opportunities for long-term career growth.
About Us
Located in Swindon, we are an independent, family-owned automotive group with over 25 years of experience in vehicle sales, servicing, and aftercare. We reject high-pressure corporate environments in favor of genuine customer care, operational precision, and strong technical values. Operating modern workshop facilities, we provide trusted service across a wide variety of light commercial and retail vehicles.
Your Role
As our Service Manager / Workshop Manager, you will take full operational responsibility for the daily running of the workshop:
- Lead, motivate, and develop a team of technicians, ensuring high productivity, strong morale, and quality control.
- Manage daily workflow, job allocations, labor utilization, and workshop KPIs to maintain clean operational efficiency.
- Liaise across departments, collaborating closely with service advisors, parts teams, and senior management to deliver exceptional customer journeys.
- Ensure full compliance with safety, health, and quality procedures, fostering an organized, professional workshop environment.
What You Need
- Experience: Proven track record as a Service Manager, Workshop Manager, Workshop Controller, or Senior Service Advisor looking for the next step.
- Technical & Admin Skills: Strong background in automotive repair operations, labor planning, and garage management software systems.
- Leadership Style: Excellent team management, communication, and organizational skills with a calm, balanced approach under pressure.
- Licensing: A full UK driving licence is required.
Location & Search Reach
Based in Swindon, our facility is ideally situated for an easy daily commute from Wootton Bassett, Cirencester, Chippenham, Marlborough, Highworth, Faringdon, and the wider Wiltshire region.
Service Manager – Mon-Fri Independent Group (£45k-£50k) in Swindon employer: Hawk Hiring
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