At a Glance
- Tasks: Be the go-to person for customers, ensuring smooth vehicle check-ins and handovers.
- Company: Join a top automotive group known for its supportive culture and career growth.
- Benefits: Earn £28,000 - £32,000 plus bonuses, enjoy 25 days holiday, and staff discounts.
- Other info: Work in a modern environment with state-of-the-art tools and a dynamic team.
- Why this job: Kickstart your automotive career with training and clear pathways for advancement.
- Qualifications: Customer-focused attitude and a passion for the automotive industry.
The predicted salary is between 28000 - 32000 £ per year.
Looking to take the next step in your automotive career with a high-performing, supportive dealership team? We are recruiting a customer-focused Service Advisor to join a busy, modern main-dealer environment in Southampton, offering clear career progression and strong earning potential.
About Us
We are a premier automotive group dedicated to combining industry-leading customer service with an exceptional work culture. Our Southampton facility features state-of-the-art diagnostic tools, a clean, organized service reception, and a fast-paced workshop environment. We stand out from competitors by actively investing in our team—offering continuous manufacturer accreditation, a transparent upsell bonus structure, and clear internal career pathways so you never hit a ceiling in your growth.
What is in it for you:
- Salary: £28,000 – £32,000 per annum (DOE) + OTE £38,000
- Hours: Monday to Friday, with 1 in 3 Saturdays
- Perks: Competitive monthly OTE bonus scheme, manufacturer-backed training programs, 25 days holiday plus bank holidays, workplace pension scheme, and staff discounts on vehicle servicing and parts
What you will be doing:
- Serving as the primary point of contact for retail and fleet customers, delivering a seamless check-in and vehicle handover experience.
- Building clear, detailed job cards for technicians and translating technical diagnostic reports into plain, easy-to-understand explanations for customers.
- Identifying upsell opportunities for essential maintenance, service plans, and accessories to consistently meet monthly performance and revenue targets.
- Overseeing the workshop schedule alongside service managers to ensure work is completed on time and customers are kept proactively updated throughout the day.
- Managing final invoicing, processing payments, and processing accurate warranty documentation in line with manufacturer guidelines.
Commutable Locations: This role is based in Southampton, making it an easy commute from Eastleigh, Winchester, Totton, and Romsey.
Apply Now: Click apply today to start a conversation with us. Please note: We only advertise half of our active jobs. Get in contact for a quick chat today, as we might have other perfect opportunities for you with different companies in the local area.
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