Service Advisor / Receptionist – Work-Life Balance & Christmas Shutdown!
Are you a customer service natural looking for a relaxed team environment with weekends completely to yourself? We are a highly-rated, independent garage in Nutfield looking for a friendly Service Advisor / Receptionist to be the face of our workshop!
About Us
We pride ourselves on offering honest, reliable, and high-quality service. We operate with the professional standards of a main dealer while keeping the warm, welcoming feel of a family-run business.
Unlike high-pressure dealership environments, we offer a genuinely relaxed, friendly atmosphere where your hard work is truly appreciated and your work-life balance is highly valued. If you want a supportive workshop culture where you can thrive without the main-dealer stress, this is the place for you.
What is in it for you:
- Salary: £32,000 – £35,000 + Group bonus scheme
- Hours: Monday – Friday, 08:00 – 17:30 (No weekends!)
- Perks: Full Christmas shutdown (does not use your holiday allowance!), relaxed atmosphere & great team, company pension scheme, on-site parking, and fantastic training & progression opportunities.
What you will be doing:
- Customer Service: Welcoming customers face-to-face, answering phone inquiries, and handling email correspondence with warmth and professionalism.
- Booking & Scheduling: Efficiently managing the workshop diary for vehicle servicing, MOTs, and mechanical repairs.
- Communication: Acting as the clear link between technicians and customers to explain vehicle repairs clearly and transparently.
- Administration: Creating job cards, preparing quotes, invoicing, and processing customer payments.
Commutable Locations: This role is based in Nutfield, making it an easy commute from Redhill, Reigate, Godstone, and Caterham.
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Service Advisor | No Weekends | 35K Doe | Redhill employer: Hawk Hiring
Join a passionate team at Europe's fastest-growing Porsche specialist in Brentwood, where your expertise as a Parts Advisor will be rewarded through profit sharing and a collaborative work culture. Enjoy a range of benefits including a competitive salary, employee discounts, and a health and wellbeing programme, all while working in an environment that values automotive enthusiasm and personal growth.
