Service Advisor | Bournemouth Hawk Hiring•Bournemouth, United Kingdom
Are you a proactive Service Advisor ready for a fresh opportunity in Bournemouth? Join a thriving team where your customer service skills are valued, your hard work is recognized, and your earning potential is directly rewarded.
About Us
We are a premier automotive group in Bournemouth dedicated to delivering exceptional service and maintaining an inviting, fast-paced work environment. Our modern reception and organized workshop setup make day-to-day operations smooth and stress-free. We stand out by actively investing in our staff with ongoing training, clear paths for career progression, and a supportive team culture that ensures you never feel like just a number.
What is in it for you:
- Hours: Monday to Friday, with 1 in 3 Saturdays
- Perks: Uncapped bonus potential, ongoing manufacturer-backed training, workplace pension scheme, 25 days holiday plus bank holidays, and staff discounts on servicing and parts
What you will be doing:
- Serving as the primary point of contact for retail and corporate customers, delivering a seamless check-in and vehicle handover experience.
- Creating accurate job cards for technicians and translating technical diagnostic reports into plain, easy-to-understand options for customers.
- Identifying upsell opportunities for essential maintenance, service plans, and accessories to consistently meet individual and team targets.
- Managing the day-to-day workshop schedule alongside the service manager to ensure vehicles are completed on time.
- Processing customer invoices, taking payments, and accurately managing warranty claim documentation.
Commutable Locations:
This role is based in Bournemouth, making it an easy commute from Poole, Christchurch, Ferndown, and Wimborne Minster.
Please note: We only advertise half of our active jobs. Get in contact for a quick chat today, as we might have other perfect opportunities for you with different companies in the local area.
#J-18808-Ljbffr
Service Advisor | Bournemouth employer: Hawk Hiring
Join a passionate team at Europe's fastest-growing Porsche specialist in Brentwood, where your expertise as a Parts Advisor will be rewarded through profit sharing and a collaborative work culture. Enjoy a range of benefits including a competitive salary, employee discounts, and a health and wellbeing programme, all while working in an environment that values automotive enthusiasm and personal growth.
