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- Tasks: Book vehicles for service, act as the main customer contact, and manage workshop communications.
- Company: A respected independent garage known for honest service and quality workmanship.
- Benefits: £30,000 – £35,000 salary, Monday–Friday hours, full Christmas shutdown, and free onsite parking.
- Why this job: Enjoy a better work-life balance while staying in the motor trade.
- Qualifications: Experience as a Service Advisor or ex-Mechanic with strong communication skills.
- Other info: Join a friendly, busy atmosphere with training opportunities and a supportive team.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for an experienced Service Advisor / Automotive Service Advisor to join our busy, friendly independent garage with a strong reputation for honest service and quality workmanship. This role is ideal for either:
- An experienced Service Advisor, or
- A qualified Vehicle Technician / Mechanic who wants to come off the tools and move into a customer-facing role.
If you have strong workshop knowledge and great people skills, this is an excellent opportunity to stay in the motor trade while gaining a better work–life balance.
Benefits
- £30,000 – £35,000 salary
- Monday–Friday only (no weekends)
- 1 hour lunch break
- Full Christmas shutdown
- Company pension scheme
- All uniform provided
- Free onsite parking
- Training and qualifications funded
- Friendly, relaxed but busy working atmosphere
- Stable, long-established independent business
- Modern, well-equipped workshop and reception
Duties
- Booking vehicles in for service, MOT and repairs
- Acting as the main customer contact (phone, email and front desk)
- Preparing job cards and scheduling work for technicians
- Providing estimates and explaining repairs clearly
- Liaising between workshop and customers
- Ordering parts and invoicing
- Delivering professional, honest customer service
Requirements
- Experience as a Service Advisor, Automotive Service Advisor, or similar role or Ex-Mechanic / Vehicle Technician looking to move into a service desk role
- Strong communication and organisational skills
- Good understanding of vehicle repairs and workshop processes
- Confident using computer systems
- Full UK driving licence preferred
Join a respected local garage where staff are valued, customers are treated properly, and work–life balance genuinely matters.
Service Advisor in Robertsbridge employer: Hawk Hiring
Contact Detail:
Hawk Hiring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Robertsbridge
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and customer feedback. This will help you tailor your answers and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of scenarios where you can demonstrate your communication abilities. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and keen to learn more about the role and the garage. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect with us directly.
We think you need these skills to ace Service Advisor in Robertsbridge
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience as a Service Advisor or any relevant automotive background. We want to see how your skills can benefit our friendly garage, so don’t hold back!
Be Personable: Since this role is all about customer interaction, let your personality shine through in your application. We love a friendly vibe, so show us you’re someone who can connect with customers easily.
Tailor Your Application: Take a moment to tailor your application to our specific job description. Mention your workshop knowledge and how it relates to the duties we’ve outlined. It’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity at our garage!
How to prepare for a job interview at Hawk Hiring
✨Know Your Stuff
Brush up on your workshop knowledge and vehicle repair processes. Be ready to discuss specific examples from your experience, whether as a Service Advisor or a mechanic. This will show that you understand the technical side of the role and can communicate effectively with both customers and technicians.
✨Show Off Your People Skills
Since this role is customer-facing, practice how you would handle various customer scenarios. Think about how you would explain repairs or estimates clearly and professionally. Demonstrating your ability to connect with customers will be key in making a great impression.
✨Prepare Questions
Have a few thoughtful questions ready to ask during the interview. This could be about the garage's approach to customer service or how they support staff development. It shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
✨Dress the Part
Even though it’s a friendly and relaxed atmosphere, dressing smartly can make a positive impression. Aim for a professional look that reflects your respect for the opportunity. It shows you take the interview seriously and are ready to represent the garage well.
