At a Glance
- Tasks: Deliver exceptional customer service and manage vehicle bookings efficiently.
- Company: Leading automotive dealership group in Portsmouth with a supportive team culture.
- Benefits: Competitive salary, uncapped bonuses, 25 days holiday, and gym discounts.
- Other info: Fast-tracked training and major staff discounts on vehicles and services.
- Why this job: Join a high-energy environment with clear recognition and career progression opportunities.
- Qualifications: Experience in a customer-focused automotive role and strong communication skills.
The predicted salary is between 29000 - 30000 £ per year.
Ready to step up your career with a leading dealership group in Portsmouth? Join a supportive team where your great customer skills are directly rewarded with strong bonus potential, fast-tracked manufacturer training, and fantastic benefits.
About Us
We are a premier automotive group in Portsmouth known for putting both our customers and team members first. If you want to work in a modern, high-energy environment with clear recognition for your hard work and genuine opportunities to progress, this is the place for you.
What is in it for you:
- Salary: £29,000 – £30,000 Basic + Uncapped Bonus (£40,000 OTE potential)
- Hours: Monday – Friday, 8:30 am – 6:00 pm | Saturdays: 1 in 3 (8:30 am – 1:00 pm)
- Perks:
- 25 days holiday plus 8 bank holidays
- Fully funded manufacturer training & certification to advance your career
- Life assurance, wellbeing app, and confidential support through BEN
- Major staff discounts on vehicle buys, servicing, and parts for immediate family
- Gym membership discounts and staff recognition awards
What you will be doing:
- Delivering a top-tier customer experience from initial greeting to handover.
- Handling incoming calls, managing bookings, and keeping customers updated on vehicle progress.
- Working closely with the workshop team to ensure job efficiency and on-time vehicle delivery.
- Explaining vehicle work clearly and offering appropriate additional products and service upsells.
Requirements:
- Experience as a Service Advisor or in a fast-paced automotive customer role.
- Strong communication skills, great IT literacy, and an organized, positive mindset.
Commutable Locations: Based in Portsmouth, easily reachable from Fareham, Havant, Waterlooville, Gosport, and Chichester.
Service Advisor | 40K OTE | Established Dealer | Portsmouth employer: Hawk Hiring
Join a passionate team at Europe's fastest-growing Porsche specialist in Brentwood, where your expertise as a Parts Advisor will be rewarded through profit sharing and a collaborative work culture. Enjoy a range of benefits including a competitive salary, employee discounts, and a health and wellbeing programme, all while working in an environment that values automotive enthusiasm and personal growth.
