At a Glance
- Tasks: Provide excellent customer service and support in a fast-paced automotive environment.
- Company: Join a respected family-owned motor group with a focus on employee growth.
- Benefits: Competitive salary, bonuses, health perks, and fully funded training.
- Other info: Great career advancement opportunities in a supportive team.
- Why this job: Kickstart your career in the automotive industry with top-notch training and mentorship.
- Qualifications: No prior experience needed; customer service background is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking to kickstart a rewarding career in the automotive industry with one of the South West's largest and most respected family-owned motor groups? We are seeking a motivated Trainee Service Advisor / Customer Service Representative to join our fast-paced, supportive team at a premier dealership in Cirencester, where your career growth is fully funded and supported.
At our dealership, we pride ourselves on creating a professional, welcoming working environment where our team members can genuinely thrive. As part of a major family-owned motor group, we place a massive emphasis on employee well-being, recognition, and internal progression. If you are looking for long-term job security and career advancement, this is the perfect entry-level opportunity. You will receive structured, industry-leading manufacturer training alongside internal mentorship to help you master the role and climb the career ladder.
What is in it for you:
- Salary: Competitive starting salary with excellent additional bonus opportunities as you learn.
- Hours: Full-Time (Specific shift patterns and hours to be confirmed upon application).
- Perks: Company pension scheme, Life insurance, Sick pay, Health & wellbeing programme, Free flu jabs, Employee & store discounts, regular Company events, Free parking, Referral programme, and fully funded manufacturer-approved training courses.
What you will be doing:
- Customer Experience: Providing a warm and professional welcome to all visitors, capturing their requirements accurately, and maintaining clear communication throughout their service journey.
- Service Support: Learning to conduct vehicle walkarounds, assisting with service inspections, and clearly explaining recommended maintenance and accurate cost estimates to customers.
- Workshop Liaison: Coordinating with our team of workshop technicians and car mechanics to ensure customer vehicles are completed on time, while efficiently managing the service department's booking calendar.
Qualifications:
This is a trainee position, so prior motor trade experience is not required! A background in retail, hospitality, or any fast-paced customer service role is highly desirable. You must have excellent communication skills, basic IT literacy, a proactive attitude, and a valid driving licence.
Commutable Locations: This motor trade role is based in Cirencester, making it a straightforward commute for candidates looking for jobs near Swindon, Tetbury, Stroud, and Cheltenham.
Apply Now: Click apply today to start your career journey with our recruitment team.
Trainee Service Advisor - Excellent Career Building Opportunity in Cirencester employer: Hawk Hiring
Join one of the South West's largest family-owned motor groups as a Trainee Service Advisor in Cirencester, where we prioritise employee well-being and career progression. Our supportive work culture offers structured training, mentorship, and numerous benefits including a competitive salary, pension scheme, and health programmes, ensuring you have everything you need to thrive in your automotive career.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Service Advisor - Excellent Career Building Opportunity in Cirencester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the automotive industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions for customer service roles and make sure you can showcase your communication skills and proactive attitude.
✨Tip Number 3
Show up at local events or job fairs! This is a great way to meet potential employers face-to-face. Bring your CV and be ready to chat about why you’d be a fantastic fit for a Trainee Service Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to starting your career journey with us!
We think you need these skills to ace Trainee Service Advisor - Excellent Career Building Opportunity in Cirencester
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for the automotive industry shine through in your application. We want to see that you're excited about starting your career with us and eager to learn!
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it’s from retail or hospitality. We love seeing how your skills can transfer to the role of a Trainee Service Advisor.
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share your motivation for applying and how you align with our values of employee well-being and progression.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to an exciting career!
How to prepare for a job interview at Hawk Hiring
✨Know the Company Inside Out
Before your interview, take some time to research the dealership and its values. Understand their commitment to employee well-being and career progression. This will not only impress your interviewers but also help you align your answers with what they value.
✨Showcase Your Customer Service Skills
Since this role is all about customer experience, be ready to share examples from your past roles in retail or hospitality. Highlight how you’ve handled difficult situations or gone the extra mile for a customer. This will demonstrate your proactive attitude and communication skills.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the training process, team dynamics, and opportunities for advancement. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
✨Dress the Part
Even though it’s an entry-level position, first impressions matter. Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can set a positive tone for the rest of the interview.
