At a Glance
- Tasks: Lead a skilled team in a state-of-the-art automotive workshop and drive performance.
- Company: Join a growing independent automotive specialist with a focus on quality service.
- Benefits: Enjoy a competitive salary, company car, and a genuine work-life balance.
- Other info: Regular team events and clear career progression opportunities await you.
- Why this job: Make a real impact in a supportive environment dedicated to your growth.
- Qualifications: Experience in automotive management and strong leadership skills required.
The predicted salary is between 45000 - 50000 £ per year.
Take your automotive management career to the next level with a growing, successful independent specialist. We are looking for a skilled Automotive Service Manager or Aftersales Manager to lead our state‑of‑the‑art workshop team near Box, Wiltshire. Whether you are an experienced Workshop Manager, a Senior Service Advisor looking to step up, or a Workshop Controller ready for full departmental ownership, we offer a people‑focused environment dedicated to quality, not just high volume.
The Rewards
- Salary: £45,000 – £50,000 basic salary per year (Transparent structure).
- Bonus: Realistic £60,000+ On‑Target Earnings (OTE) through achievable performance targets.
- Schedule: Monday to Friday – No Weekends for a genuine work‑life balance.
- Company Car: Fully taxed and insured company vehicle included.
- Perks: Employee discount and retail discount programme, plus free on‑site parking.
- Health & Wellbeing: Comprehensive health & wellbeing programme, free annual flu vaccinations, and life insurance cover.
- Finance & Future: Company pension scheme, ongoing leadership development, and clear career progression opportunities.
- Culture: Regular company events, team social activities, and a supportive, stable working environment.
About the Company
We are an established, rapidly growing automotive business at the forefront of quality service and local reputation. Our facility near Box is a high‑performance hub dedicated to maintaining exceptional customer loyalty and mechanical excellence. We provide a stable, professional environment where our management team is given the autonomy to lead, backed by a business that genuinely invests in its people and long‑term success.
Your Role
As our core Garage Manager in our Wiltshire team, you will:
- Department Leadership: Lead, coach, and develop our skilled team of vehicle technicians, car mechanics, and service desk staff.
- Workshop Efficiency: Drive workshop productivity, technician utilisation, labour performance, and daily workshop loading.
- Financial Management: Maximise departmental profitability, monitor KPIs, and control Work in Progress (WIP).
- Customer Journey: Deliver a premium, seamless customer experience from booking through to vehicle collection.
- Compliance: Oversee manufacturer recall programmes, parts warranty processes, and overall health & safety compliance.
What You Need
- Experience: Previous experience as an Automotive Service Manager, Aftersales Manager, Workshop Controller, or Senior Service Advisor.
- Leadership Skill: A proven track record of motivating teams, improving culture, and driving performance.
- Commercial Acumen: Strong financial awareness with a focus on delivering workshop targets, MOT compliance, and customer retention.
- Licensing: A full UK manual driving license is essential.
Location & Search Reach
Based near Box, Wiltshire, our workshop is perfectly located for those commuting from Bath, Chippenham, Corsham, Melksham, and Trowbridge.
We are hiring now. Join our elite leadership team near Box.
Service Manager | £45,000–£50,000 Basic | £60,000 OTE | Company Car in Box employer: Hawk Hiring
Join a thriving independent automotive specialist near Box, Wiltshire, where we prioritise quality service and employee well-being. With a transparent salary structure, no weekend work for a genuine work-life balance, and a comprehensive health and wellbeing programme, we foster a supportive culture that encourages professional growth and team collaboration. Our commitment to investing in our people ensures you have the tools and opportunities to excel in your career as a Service Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager | £45,000–£50,000 Basic | £60,000 OTE | Company Car in Box
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your experience and how it relates to the role of Service Manager. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Manager | £45,000–£50,000 Basic | £60,000 OTE | Company Car in Box
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant automotive management experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Service Manager role. Share specific examples of how you've led teams or improved workshop efficiency in the past.
Showcase Your Passion:Let your enthusiasm for the automotive industry shine through in your application. We love candidates who are genuinely excited about delivering quality service and leading a team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It helps us keep track of your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Hawk Hiring
✨Know Your Stuff
Make sure you brush up on your automotive knowledge and the specifics of service management. Understand the key performance indicators (KPIs) that drive success in a workshop environment, as well as the latest trends in customer service within the automotive industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved workplace culture. Be ready to discuss your approach to coaching and developing staff, as this role is all about leading a skilled team.
✨Demonstrate Financial Acumen
Since financial management is crucial for this role, be prepared to talk about how you've maximised profitability in previous positions. Bring specific examples of how you've monitored KPIs and controlled Work in Progress (WIP) to achieve targets.
✨Customer Experience Focus
This company values a premium customer journey, so think about how you can contribute to that. Prepare to discuss strategies you've implemented to enhance customer satisfaction and loyalty, from booking to vehicle collection.
