Automotive Service Advisor | Family Run

Automotive Service Advisor | Family Run

Full-Time 30000 - 30000 Β£ / year (est.) No working from home possible
Hawk Hiring

At a Glance

  • Tasks: Manage customer relations and coordinate workshop operations in a friendly environment.
  • Company: Join a premier independent garage known for high service standards and a supportive team.
  • Benefits: Enjoy a Β£30,000 salary, no weekends, and perks like staff discounts and a pension scheme.
  • Other info: Work Monday to Friday, 8:15 am – 5:15 pm, with 22 days holiday plus bank holidays.
  • Why this job: Make a real impact in a stable role with opportunities for professional growth.
  • Qualifications: Experience as a Service Advisor or Receptionist in a garage is essential.

The predicted salary is between 30000 - 30000 Β£ per year.

Front of House / Service Advisor – No Weekends

Are you an organized, customer-focused automotive professional looking for a stable Monday-to-Friday role? Join our premier independent garage and MOT center in Southbourne, where you can take charge of our front-of-house operations and ensure our busy workshop continues to run smoothly.

About Us

We are a premier independent garage and MOT center based in Southbourne, well-known for our exceptionally high standards of service, reliability, and local reputation. Due to ongoing growth, we are looking for a skilled professional to join our supportive, close-knit team. We pride ourselves on creating a structured yet welcoming environment where your daily contributions are valued, and your long-term career can thrive through ongoing training opportunities.

What is in it for you:

  • Salary: Β£30,000 per annum.
  • Hours: Monday to Friday, 8:15 am – 5:15 pm. Enjoy your weekends completely free!
  • Perks: Workplace pension scheme, exclusive staff discounts on vehicle servicing and parts, and continuous professional development.
  • Holiday Allowance: 22 days of annual leave plus standard Bank Holidays.

What you will be doing:

  • Customer Relations: Welcoming clients in a friendly, professional manner, scheduling workshop bookings, and providing transparent updates on vehicle progress.
  • Workshop Coordination: Generating electronic job cards, liaising closely with our technicians, and assisting with efficient daily job allocations.
  • Office Administration: Managing detailed repair quotes, ordering required parts, processing invoices, and handling customer payments.
  • Reception Management: Taking full ownership of the front-of-house environment to keep it clean, organized, and highly professional.

Requirements

Previous experience as a Service Advisor or Receptionist within a garage or dealership environment is essential. You must have a solid grasp of standard vehicle servicing, repairs, and MOT procedures, alongside digital proficiency with garage management software.

Commutable Locations: This role is based in Southbourne (Dorset), making it an easy commute from Bournemouth, Christchurch, Poole, and New Milton.

Apply Now: Click apply today to start a conversation with us.

Automotive Service Advisor | Family Run employer: Hawk Hiring

Join our family-run independent garage and MOT centre in Southbourne, where we prioritise a supportive work culture that values your contributions and fosters professional growth. Enjoy a stable Monday-to-Friday schedule with no weekends, competitive salary, and benefits like a workplace pension and exclusive staff discounts, all while being part of a close-knit team dedicated to delivering exceptional service.

Hawk Hiring

Contact Details:

Hawk Hiring Recruitment Team

We think you need these skills to ace Automotive Service Advisor | Family Run

Problem-Solving Skills
Communication Skills
Attention to Detail
Adaptability
Teamwork
Time Management
Customer Service