At a Glance
- Tasks: Guide customers through their service journey and ensure exceptional experiences.
- Company: Join a family-run automotive group known for quality and reliability.
- Benefits: Earn up to £38,000 OTE with bonuses, plus 25 days holiday.
- Other info: Enjoy a supportive team culture and clear career progression opportunities.
- Why this job: Maximise your earning potential while working with a premier global car brand.
- Qualifications: 2 years of Service Advisor experience and a valid UK driving licence required.
The predicted salary is between 29000 - 30000 £ per year.
Are you an organized, customer-focused automotive professional looking to maximize your earning potential? Join our busy aftersales team in Bexhill-on-Sea, where you can represent a premier global car brand and turn your commitment to quality care into excellent monthly rewards.
About Us
We are a leading, family-run automotive group well-known for quality and reliability across the South Coast. Operating under our core philosophy of "Built on Trust," we represent a premier global car manufacturer at our high-volume Bexhill location. We offer the best of both worlds: the stability and career progression of a major group, combined with the supportive, close-knit culture of a local team where transparency and teamwork come first.
What is in it for you:
- Salary: £29,000 – £30,000 basic salary + performance bonuses yielding an achievable £38,000 OTE.
- Hours: Monday to Friday, 08:00 – 18:00. Saturdays are on a 08:00 – 12:00 rota (1-in-3), fully paid as overtime.
- Perks: Access to specialized, accredited manufacturer training, clear internal career progression, and a positive dealership environment.
- Holiday Allowance: 25 days of annual leave plus all statutory bank holidays.
What you will be doing:
- Customer Journey: Guiding customers seamlessly from their initial booking through to vehicle collection, delivering an exceptional customer-focused experience.
- Workshop Liaison: Translating technical repair work and maintenance needs in simple terms for vehicle owners while working closely with technicians to keep jobs on schedule.
- Service Sales: Identifying natural opportunities to upsell tailored products and services, such as service plans and optional accessories.
- CSI Drive: Driving consistently high Customer Satisfaction Index (CSI) results through proactive, honest communication.
Requirements:
A minimum of 2 years of experience as a Service Advisor within a main dealership or high-volume independent garage is required. You must be skilled at explaining mechanical details in an approachable way and hold a valid UK driving licence.
Commutable Locations:
This role is based in Bexhill-on-Sea, making it an easy commute from Hastings, Eastbourne, Battle, and Hailsham.
Apply Now:
Click apply today to start a conversation with us. Please note: We only advertise half of our active jobs. Get in contact for a quick chat today, as we might have other perfect opportunities for you with different companies in the local area.
Automotive Service Advisor | 38K OTE employer: Hawk Hiring
Join our family-run automotive group in Bexhill-on-Sea, where you will thrive in a supportive and close-knit environment while representing a premier global car brand. With competitive earnings potential, comprehensive training, and clear pathways for career advancement, we prioritise your growth and success, all within a culture built on trust and teamwork.
