At a Glance
- Tasks: Build strong customer relationships and manage service journeys for clients.
- Company: Join a family-run dealer group with a focus on growth and support.
- Benefits: Earn up to £38,000 with uncapped bonuses and enjoy no weekend shifts.
- Other info: Commutable from nearby towns with excellent training and perks.
- Why this job: Advance your career in a dynamic environment with structured progression.
- Qualifications: Enthusiastic personality and experience in customer service or automotive sales.
The predicted salary is between 30000 - 32000 £ per year.
Are you a dynamic customer service expert ready to advance your career with a premier commercial brand in Ashford? Join a hugely successful, family-run dealer group representing a market-leading van franchise, where your dedication to customer care translates directly into impressive, uncapped earning potential.
About Us
We are a leading, family-owned automotive retail group going through an exciting phase of expansion, supporting more than 540 team members across 22 multi-brand locations. Operating out of our modern commercial vehicle hub in Ashford, we deliver elite manufacturer servicing and repairs for some of the UK’s favourite lifestyle and commercial vans. We put our people first—providing a supportive, growth-focused culture where your hard work is well rewarded and your progression is actively encouraged.
What is in it for you:
- Salary: £30,000 – £32,000 basic salary + uncapped performance bonus (OTE up to £38,000).
- Hours: Monday to Friday, 8:00 am – 5:30 pm (includes 1-hour lunch break—No weekend shift rota!).
- Perks: Structured career progression, fully funded manufacturer training modules, competitive annual leave allowance, workplace pension scheme, and exclusive vehicle purchase schemes for you and your family.
What you will be doing:
- Customer Relationships: Welcoming commercial and retail clients, building genuine rapport, and seamlessly managing their service or repair journey.
- Consultative Selling: Thoroughly discussing vehicle requirements and using a consultative approach to introduce relevant maintenance packages, parts, and accessories.
- Workshop Liaison: Serving as the central point of contact between workshop technicians and clients, delivering clear, transparent updates on diagnostics and repair work.
- Aftersales Administration: Maintaining precise booking schedules, completing accurate invoicing, and ensuring proper parts coordination.
Requirements:
A warm, enthusiastic personality, strong self-motivation, and a solid background in customer service or automotive sales.
Commutable Locations:
This position is based in Ashford, Kent, offering an easy daily commute from Maidstone, Folkestone, Canterbury, and Sittingbourne.
Service Advisor | Ashford | No Weekends | 38K OTE | Ashford employer: Hawk Hiring
Join a passionate team at Europe's fastest-growing Porsche specialist in Brentwood, where your expertise as a Parts Advisor will be rewarded through profit sharing and a collaborative work culture. Enjoy a range of benefits including a competitive salary, employee discounts, and a health and wellbeing programme, all while working in an environment that values automotive enthusiasm and personal growth.
