Pay & Benefits
- Salary: £28,000 – £30,000 basic per annum + Bonus structure (Realistic OTE up to £36,000)
- Hours: Monday to Friday, 8:30 AM – 5:30 PM, plus 1 in 3 Saturdays (8:30 AM – 12:30 PM)
- Perks: 25 days annual leave plus 8 bank holidays, company pension scheme, life assurance benefit (including access to a wellbeing/lifestyle app and free confidential counselling), employee vehicle/servicing/parts discounts, and a recruitment referral scheme
- Training & Development: Comprehensive manufacturer-led training programmes to elevate your product expertise and career progression
- Workload: Meeting and greeting customers, booking vehicles into the technical workshop, managing progress updates, handling customer inquiries via phone/face-to-face, arranging onward travel, and coordinating vehicle handovers
About Us
We are a premier, family-owned franchised main dealership workshop operating in the Worthing area. Known for our modern facilities, welcoming customer-first culture, and high staff retention, we pride ourselves on delivering world-class customer service while providing a supportive, well-equipped working environment for our team.
Role Overview
Seeking an experienced Service Advisor / Automotive Receptionist to join our busy aftersales department. You will act as the key link between our customers and the technical workshop, ensuring seamless communication, meticulous job card administration, and top-tier customer satisfaction from booking to vehicle handover.
Requirements
- Proven experience as a Service Advisor, Receptionist, or Customer Service Coordinator within an automotive or fast-paced customer-facing environment.
- Exceptional communication and telephone handling skills, with strong IT literacy.
- A friendly, organized, and proactive approach to managing workloads and customer expectations.
- Full UK driving licence.
Location & Commute
- Base: Worthing (Ferring / Littlehampton Road area with free secure on-site parking)
- Road Links: Directly situated on the A259, offering convenient links from the A24 and A27 along the south coast.
- Public Transport: Accessible via regional bus routes and close to local mainline rail links serving West Sussex.
- Commutable From: Worthing, Littlehampton, Rustington, Shoreham-by-Sea, Bognor Regis, and Lancing.
#J-18808-Ljbffr
Service Advisor | Top Level Family Run Dealer | 36K OTE in Worthing employer: Hawk Hiring Ltd
Join our close-knit team in Sittingbourne, where we pride ourselves on working with premium vehicles in a relaxed yet professional environment. We offer competitive salaries, extensive training opportunities including electric and hybrid courses, and a clear path for career progression, all while enjoying 30 days of holiday and a supportive workplace culture that values your skills and contributions.
