Service/Parts Manager
Pay & Benefits
Salary:
£40,000 – £45,000 basic per annum
Hours:
Monday to Friday, 8:00 AM – 5:30 PM (Occasional Saturdays, 8:30 AM – 12:30 PM)
Perks:
28–33 days holiday allowance (including bank holidays), company pension scheme, free secure on-site parking
Training & Development:
Fully funded manufacturer-level diagnostic software training, specialized aftermarket product development, and management progression pathways
Workload:
Overseeing front-of-house service counter operations, parts sourcing and inventory control, customer relations, job allocation across 6 workshop bays, service scheduling, and digital record management
About Us
We are a premier, award-winning independent 4x4 and prestige vehicle specialist operating in the Hildenborough area. Known for our modern 6-bay facility, custom vehicle upgrades, and race-winning heritage, we provide a zero-corporate-pressure environment where high standards, team collaboration, and staff satisfaction always come first.
Role Overview
Seeking an experienced Service / Parts Manager to lead our front-of-house team and workshop workflow. In this dual-focused role, you will handle customer service enquiries, parts procurement, job cards, and workflow management across our busy servicing, diagnostic, and bespoke repair departments.
Requirements
- Proven experience as a Service Manager, Parts Manager, or Aftersales Advisor within an automotive dealership or independent workshop.
- Strong working knowledge of vehicle components, parts catalogues, and diagnostic job pricing.
- Excellent customer service, communication, and organizational skills.
- Proficient with workshop management software, digital service records, and stock control tools.
- Full UK driving licence.
Location & Commute
Base:
Hildenborough / Tonbridge area (Free secure on-site parking)
Road Links:
Strategic position directly served by the A21 and A26, offering fast commutes across Kent and East Sussex.
Public Transport:
Excellent connections via nearby Hildenborough and Tonbridge mainline stations alongside regular local bus routes.
Commutable From:
Tonbridge, Sevenoaks, Royal Tunbridge Wells, Maidstone, Paddock Wood, and Orpington.
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Service/Parts Manager | 45K Basic | 4x4 Specialist in Tonbridge employer: Hawk Hiring Ltd
Join our close-knit team in Sittingbourne, where we pride ourselves on working with premium vehicles in a relaxed yet professional environment. We offer competitive salaries, extensive training opportunities including electric and hybrid courses, and a clear path for career progression, all while enjoying 30 days of holiday and a supportive workplace culture that values your skills and contributions.
