Pay & Benefits
- Salary: Up to £40,000 OTE (Competitive Basic + Rewarding Bonus Scheme)
- Hours: Monday to Friday, Full-Time, Permanent
- Perks: 25 days holiday + Bank Holidays, Private Medical Insurance, Health Cash Plan (claim back medical costs), Life Assurance, Employee Assistance Programme, enhanced family leave, volunteering opportunities, and staff referral scheme
- Discounts: Rewards platform (gym & high-street discounts), employee servicing, parts & accessories discounts
- Training & Development: Fully funded luxury brand learning & development pathways, regular pay reviews
- Workload: Front-of-house customer liaison, service & repair booking, progress updates, workshop controller coordination, upselling maintenance products & services
About Us
We are a high-performing, award-winning luxury prestige dealership operating in the Tewkesbury area. Renowned for representing one of the world's most iconic sports car brands, our modern dealership prides itself on a supportive, zero-corporate-pressure culture, exceptional team retention, and an outstanding reputation across the Cotswolds and South West. We believe our people are the engine that drives us forward, providing a fun, high-energy environment for our staff.
Role Overview
Seeking an ambitious, pro-active Automotive Service Advisor / Aftersales Specialist to join our growing team. As the primary liaison between our passionate customers and the workshop, you will oversee vehicle servicing and repair journeys, deliver first-class personalized communication, and ensure an exceptional customer experience every time.
Requirements
- Proven, established experience in an Automotive Service Advisor or Aftersales Advisor role within the motor trade.
- Outstanding communication, active listening, and rapport-building skills.
- High energy, positive attitude, and excellent organizational ability in a busy environment.
- Strong professional presentation with a solid understanding of vehicle products and maintenance.
- Full UK Driving Licence.
Location & Commute
- Base: Tewkesbury (Free secure on-site parking)
- Road Links: Strategic position directly off Junction 9 of the M5 Motorway, providing fast and easy access.
- Public Transport: Excellent connections via Ashchurch for Tewkesbury railway station and regional bus routes.
- Commutable From: Tewkesbury, Cheltenham, Gloucester, Worcester, Evesham, Stroud, and the Cotswolds.
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Service Advisor | High End Brand in Tewkesbury employer: Hawk Hiring Ltd
Join our close-knit team in Sittingbourne, where we pride ourselves on working with premium vehicles in a relaxed yet professional environment. We offer competitive salaries, extensive training opportunities including electric and hybrid courses, and a clear path for career progression, all while enjoying 30 days of holiday and a supportive workplace culture that values your skills and contributions.
