Hawk Hiring LTD in Portsmouth is seeking a Senior Service Advisor / Aftersales Specialist to join our busy dealership team. You will bridge customers and the workshop, book vehicles, handle phone consultations, and advise on maintenance to ensure a seamless, five-star customer journey from check-in to handover.
The role requires hands-on experience as a Service Advisor within a franchised main dealer or busy workshop, excellent phone etiquette, and IT literacy (Kerridge/Pinnacle).
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Senior Auto Aftersales Advisor β Lead Customer Care & Growth in Portsmouth employer: Hawk Hiring Ltd
Join our close-knit team in Sittingbourne, where we pride ourselves on working with premium vehicles in a relaxed yet professional environment. We offer competitive salaries, extensive training opportunities including electric and hybrid courses, and a clear path for career progression, all while enjoying 30 days of holiday and a supportive workplace culture that values your skills and contributions.