Parts Advisor
Pay & Benefits
- Salary: £31,000 basic per annum + realistic bonus structure (OTE up to £36,000)
- Hours: Monday to Friday 8:00 AM – 6:00 PM | 1 in 3 Saturdays (8:00 AM – 12:30 PM)
- Perks: Generous annual leave allowance, company pension scheme, employee discounts on vehicle purchases, servicing, and parts, life assurance options
- Training & Development: Fully funded manufacturer certifications, cataloguing system pathways, and ongoing product training
- Workload: Handling trade parts enquiries, supporting workshop technicians with fast component lookup/picking, managing inventory levels, and counter sales
About Us
We are an established, premier franchised main dealer group located in Maidstone. Operating in modern, clean facilities, we pride ourselves on exceptional customer service, a supportive team culture, and zero corporate pressure. Our busy parts department handles both internal workshop orders and an extensive trade customer base across the region, providing a fast-paced and rewarding work environment with long-term career growth.
Role Overview
Seeking an experienced Automotive Parts Advisor / Parts Specialist to join our busy workshop and trade parts counter. You will act as the key link between external clients, internal technicians, and our inventory system, ensuring prompt order fulfillment, accurate stock allocation, and high-quality customer advice.
Requirements
- 2–3 years of hands‑on experience in an automotive parts department, main dealership counter, or motor factor environment.
- Strong knowledge of electronic vehicle parts cataloguing systems (EPC), stock control, and inventory processing.
- Proven customer service, communication, and upselling skills.
- Full UK Driving Licence.
Location & Commute
- Base: Maidstone Area
- Road Links: Strategic position with fast access via the A20, A249, and M20 (Junction 6/7), offering seamless commutes across Mid and North Kent.
- Public Transport: Excellent rail connections via Maidstone East mainline station and direct local bus routes stopping nearby.
- Commutable From: Aylesford, Rochester, Tonbridge, Sittingbourne, Chatham, and Ashford.
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Parts Advisor | Established Main Dealer | 36K OTE in Maidstone employer: Hawk Hiring Ltd
Join our close-knit team in Sittingbourne, where we pride ourselves on working with premium vehicles in a relaxed yet professional environment. We offer competitive salaries, extensive training opportunities including electric and hybrid courses, and a clear path for career progression, all while enjoying 30 days of holiday and a supportive workplace culture that values your skills and contributions.