Pay & Benefits
- Salary: Β£30,620 basic per annum + OTE
- Hours: Full-time (41.33 hours per week)
- Perks: 30 days holiday per year (including bank holidays, with extra days earned through length of service), life assurance benefit from day one, generous employee discounts on servicing, MOTs, and parts, plus free secure on-site parking
- Training & Development: Fully funded manufacturer training pathways, ongoing career development, and structured internal progression
- Workload: Managing parts stock levels, coordinating component orders, supporting sales/service teams, assisting trade & retail customers, and handling manufacturer enquiries
About Us
We are a premier, multi-site franchised main dealer group operating across the South East. Based at our modern workshop site in the Gillingham area, we are known for our supportive team culture, high industry standards, and strong employee retention. We take pride in delivering exceptional customer care while providing our staff with a collaborative, well-equipped work environment where every individual matters.
Role Overview
We are seeking a proactive Parts Advisor / Automotive Stock Specialist to join our busy aftersales team. Reporting directly to the Aftersales Manager, you will oversee parts inventory, coordinate order supplies between internal departments, and deliver outstanding customer service to retail customers, workshop technicians, and manufacturer partners.
Requirements
- Proven experience in an automotive parts role within a franchised dealership or busy parts department.
- Strong collaborative mindset and excellent customer-facing & telephone communication skills.
- Proficient with IT inventory management and DMS/parts cataloguing systems.
- Organised approach with high attention to detail for stock level management.
Location & Commute
- Base: Gillingham, Medway (Free secure on-site parking)
- Road Links: Conveniently located near Pier Road (A289), providing direct connections to the A2 and M2 motorway networks across Kent.
- Public Transport: Easily accessible via Gillingham mainline station with regular local bus routes serving the immediate area.
- Commutable From: Chatham, Rochester, Rainham, Gravesend, Maidstone, and Sittingbourne.
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Parts Advisor | Top Level Main Dealer | 38K OTE in Gillingham employer: Hawk Hiring Ltd
Join our close-knit team in Sittingbourne, where we pride ourselves on working with premium vehicles in a relaxed yet professional environment. We offer competitive salaries, extensive training opportunities including electric and hybrid courses, and a clear path for career progression, all while enjoying 30 days of holiday and a supportive workplace culture that values your skills and contributions.