Pay & Benefits
- Salary: £28,000 – £30,000 basic per annum + Performance Bonus (Realistic OTE up to £36,000)
- Hours: Monday to Friday, 8:00 AM – 6:00 PM (Rotating shift patterns)
- Perks: 25 days annual leave plus bank holidays, company pension scheme, life assurance, exclusive employee vehicle/servicing discounts, free secure on-site parking, and complimentary fresh tea/coffee facilities
- Training & Development: Fully funded prestige manufacturer training pathways and career progression opportunities
- Workload: Managing customer repair journeys, handling incoming service inquiries, scheduling workshop loading, organizing onward travel/courtesy cars, and processing job card invoicing
About Us
We are a premier, multi-site prestige main dealer workshop operating in the heart of Brighton. Known for our state-of-the-art facilities, zero-corporate-pressure culture, and exceptional staff retention, we pride ourselves on delivering world-class service to our customers while providing a clean, modern, and supportive work environment for our team.
Role Overview
Seeking a customer-focused Service Advisor / Car Receptionist to join our busy aftersales department. You will be responsible for providing exceptional front-of-house service, managing workshop bookings, and guiding customers smoothly through their vehicle servicing, maintenance, and repair journey.
Requirements
- Experience as a Service Advisor, Aftersales Coordinator, or Customer Service Executive (automotive dealership background preferred).
- Outstanding communication skills, professional phone manner, and strong IT competency.
- Ability to multitask in a fast-paced, high-volume customer environment.
- Full UK driving licence.
Location & Commute
- Base: Brighton
- Road Links: Strategic position directly served by the A23, offering a fast commute just 30 minutes from M23 Junction 11 and easily accessible across East and West Sussex.
- Public Transport: Excellent connections via Preston Park and Brighton mainline rail stations, alongside regular local bus routes.
- Commutable From: Brighton, Hove, Worthing, Lewes, Newhaven, and Burgess Hill.
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Service Advisor | High End Brand | 36K OTE in Brighton employer: Hawk Hiring Ltd
Join our close-knit team in Sittingbourne, where we pride ourselves on working with premium vehicles in a relaxed yet professional environment. We offer competitive salaries, extensive training opportunities including electric and hybrid courses, and a clear path for career progression, all while enjoying 30 days of holiday and a supportive workplace culture that values your skills and contributions.
