At a Glance
- Tasks: Manage customer inquiries and ensure smooth job flow in a dynamic workshop.
- Company: Premier independent 4x4 specialist known for exceptional service.
- Benefits: Competitive salary, 30 days holiday, healthcare scheme, and ongoing training.
- Other info: Friendly environment with excellent career stability and growth opportunities.
- Why this job: Join a passionate team and work on exciting classic and custom builds.
- Qualifications: Experience as a Service or Parts Advisor; 4x4 knowledge is a plus.
The predicted salary is between 28000 - 35000 £ per year.
Are you an organized Service or Parts Advisor looking to step away from main dealer target pressures into an exciting, customer-focused specialist environment in Tonbridge, Kent? Join a top independent 4x4 workshop supporting everything from classic restorations to custom performance builds!
About Us
We are a premier independent 4x4 specialist in Kent delivering exceptional repair, maintenance, and modification services. Unlike rigid main dealerships, we work closely with passionate vehicle owners on classic builds, off-road prep, and routine servicing. We offer a friendly, fast-paced environment where your parts knowledge and customer service skills are genuinely valued.
What is in it for you:
- Salary: £28,000 – £35,000 per annum (Depending on Experience)
- Hours: Monday to Friday 8:00am – 5:30pm | Alternate Saturdays 8:30am – 12:30pm
- Perks: 30 days holiday per year (including Bank Holidays)
- Healthcare scheme (upon completing probation)
- Ongoing product and technical training on specialist systems
- Excellent career stability within a supportive team
What you will be doing:
- Managing customer inquiries, booking vehicles into the workshop, and providing clear job updates.
- Sourcing, ordering, and managing stock for OEM and aftermarket 4x4 parts and accessories.
- Creating job cards, processing estimates, and invoicing work accurately.
- Liaising between customers and workshop technicians to ensure smooth job flow.
Requirement:
Previous experience as a Service Advisor, Parts Advisor, or Aftersales Specialist in the automotive sector; 4x4 or Land Rover knowledge is a bonus!
Commutable Locations:
This role is based in Tonbridge, Kent, making it an easy commute from Royal Tunbridge Wells, Sevenoaks, Maidstone, and Hildenborough.
Service/Parts Advisor | Premium Specialist | 35K DOE | Tonbridge employer: Hawk Hiring
Hawk Hiring is an exceptional employer, offering a dynamic work environment in Winchester where innovation meets support. With a focus on employee growth, you will have access to advanced training and top-grade tools, ensuring you stay at the forefront of automotive technology. Enjoy a balanced work-life with a Monday–Friday schedule, fostering a culture that values teamwork and professional development.