At a Glance
- Tasks: Engage with customers, manage bookings, and liaise with the workshop team.
- Company: Join a leading, family-owned automotive dealership in Eastbourne.
- Benefits: Competitive salary, uncapped earnings, and official training opportunities.
- Other info: Enjoy clear career progression and a generous employee benefits package.
- Why this job: Be part of a supportive team that values your hard work and career growth.
- Qualifications: 2+ years as an Automotive Service Advisor and a valid UK driving licence.
The predicted salary is between 31500 - 38500 £ per year.
Are you a customer-focused automotive professional ready to advance your career with a leading, family-owned dealership group in Eastbourne? Join our supportive, fast-paced team where your hard work, loyalty, and passion for exceptional service are truly valued.
About Us
We are a leading, family-owned automotive dealership group based in the South East, committed to delivering exceptional customer care and maintaining high standards of excellence. Our culture is built on loyalty, hard work, and a customer-first approach. By joining our growing dealership service department in Eastbourne, you will enter a close-knit, highly supportive environment that prioritises your career development. We offer direct access to official manufacturer-led training programs to help you continuously sharpen your expertise, providing the stability and backing of an established industry leader that treats you like family, not just a number.
What is in it for you:
- Salary: Competitive + Uncapped
- Hours: Full-time, Permanent
- Perks: Official manufacturer-led training & continuous professional development
- Supportive, family-owned workplace culture
- Clear career progression opportunities
- Generous employee benefits package
What you will be doing:
- Customer Communication & Reception: Warmly greet customers, handle inquiries via telephone, provide clear advice on vehicle maintenance, manage bookings, and deliver detailed vehicle handovers.
- Workshop Liaison & Sales: Work closely with the technical workshop to track repair progress, explain identified vehicle repairs clearly to customers, and professionally recommend relevant upsells and automotive products.
- Administration & Compliance: Maintain accurate records on dealership management systems (DMS), adhere to compliance processes, and keep your workspace organized.
Requirements
- Experience: Minimum of 2 years as an Automotive Service Advisor or Customer Advisor in the motor trade (Required).
- Licence: Valid, full UK Driving Licence (Required).
- Skills: Tech-savvy (DMS experience), strong multitasker, excellent communicator, and smart professional appearance.
Commutable Locations: This role is based in Eastbourne, making it an easy commute from Bexhill, Hastings, Lewes, and Seaford.
Service Advisor | 38K OTE | Eastbourne employer: Hawk Hiring
Hawk Hiring is an exceptional employer, offering a dynamic work environment in Winchester where innovation meets support. With a focus on employee growth, you will have access to advanced training and top-grade tools, ensuring you stay at the forefront of automotive technology. Enjoy a balanced work-life with a Monday–Friday schedule, fostering a culture that values teamwork and professional development.
