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For Companies At a Glance
- Tasks: Lead technical processes and drive innovation in Broadcast Solutions.
- Company: Join a dynamic team at Hawk-Eye, a leader in broadcast technology.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make an impact in the exciting world of broadcast technology and media.
- Qualifications: Strong technical knowledge in broadcast systems and excellent leadership skills.
- Other info: Embrace diversity and thrive in a collaborative environment.
The predicted salary is between 50000 - 65000 £ per year.
Location: Basingstoke (min. 3 days/week)
About the Job
The Technical Manager, reporting directly to the Operations Director, plays a crucial role in overseeing the technical systems and processes integral to the Products and Service deliveries of Broadcast Solutions. The role encompasses the management and implementation of robust processes, systems and technologies across the Broadcast Solutions department, while driving future advancements.
Key Responsibilities
- Manage technical processes within Broadcast Solutions, ensuring positive contribution to the continuous growth and implementation of the Products.
- Own Technical reporting in/out of Operations; issue/ticket logging, tracking, management, resolution etc; ensuring operational tech issues are triaged via appropriate operational investigation before passing downstream into Product.
- Work with QC to manage software releases across Broadcast Solutions clients.
- Develop and maintain technical standards and training across the business area.
- Provide effective leadership, management and clear direction to the technical team, leveraging existing experience to proactively drive initiatives, and ensuring a positive culture and working practices.
- Own UK test rig setup and maintenance, and management of resource allocation across Engineering, Product & QA/QC.
- Collaborate with Product, Engineering & TechOps functions to introduce new technologies and develop our existing systems in alignment with identified roadmaps.
- Lead by example across Broadcast Solutions, setting high technical standards, fostering enthusiasm and a positive culture across all technical areas and beyond.
- Contribute to commercial processes, providing technical knowledge and client integration support at appropriate stages.
- Drive technical knowledge sharing across Broadcast Solutions, ensure regular updates across the team and coaching/training.
- Management of the RMA process with suppliers for Broadcast Solutions.
- Ensure adherence to technical standards, protocols, and best practices across the department (including business IT policies and standards).
- Line-management responsibilities.
What we need from You
- Excellent depth of Replay technical knowledge, Replay-based systems and their applications across the Hawk-Eye business.
- Success in taking ownership of service delivery, projects, and processes.
- Proactive approaches to problem solving, troubleshooting, service/systems improvement.
- Effective leadership, teamwork and collaboration skills.
- Excellent and highly effective communication skills, and the ability to build strong relationships with stakeholders at any level.
- Experience working in Broadcast environments and a thorough understanding/visibility of broadcast/production workflows.
- A strong understanding of SDI, ST 2110 & NMOS is essential.
Equal Opportunity Employer
Hawk-Eye is committed to fostering an inclusive and diverse workplace. We ensure all employees are treated fairly, regardless of gender, marital status, race, nationality, religion, age, disability, or union membership status. We value diversity and strive to create an environment where everyone can reach their full potential.
Technical Manager, Broadcast Solutions in Basingstoke employer: Hawk-Eye Innovations (HEI)
Contact Detail:
Hawk-Eye Innovations (HEI) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Manager, Broadcast Solutions in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to folks in the broadcast industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a project showcase that highlights your technical expertise in broadcast solutions. This can really set you apart from other candidates when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its tech stack. Be ready to discuss how your experience aligns with their needs, especially around SDI, ST 2110, and NMOS. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Manager, Broadcast Solutions in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Manager role. Highlight your experience with Replay systems and any relevant broadcast environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. We love seeing enthusiasm and a personal touch.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in past roles. We value proactive problem solvers who can drive improvements in our processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hawk-Eye Innovations (HEI)
✨Know Your Tech Inside Out
Make sure you brush up on your Replay technical knowledge and understand how Replay-based systems work within the broadcast environment. Be ready to discuss specific examples of how you've successfully managed technical processes or resolved issues in past roles.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading teams and driving initiatives. Think of instances where you've fostered a positive culture or improved working practices. Highlight your ability to communicate effectively with stakeholders at all levels.
✨Demonstrate Problem-Solving Prowess
Be ready to share examples of how you've approached problem-solving in a proactive manner. Discuss any troubleshooting experiences you've had, especially in relation to service or systems improvement, and how you triaged operational tech issues.
✨Familiarise Yourself with Broadcast Workflows
Understand the broadcast/production workflows and be prepared to discuss them. Knowing the ins and outs of SDI, ST 2110, and NMOS will give you an edge. Show that you can collaborate effectively with Product, Engineering, and TechOps functions to introduce new technologies.