Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and maintain cutting-edge AV systems on-site, ensuring everything runs smoothly.
- Company: Join a dynamic team in a leading audio-visual company in London.
- Benefits: Enjoy a competitive salary, company laptop, phone, and generous holiday allowance.
- Why this job: Be the go-to AV expert and make a real impact in a fast-paced environment.
- Qualifications: 3+ years of AV experience, strong communication skills, and a proactive attitude.
- Other info: Flexible working hours and opportunities for career growth await you!
The predicted salary is between 36000 - 54000 £ per year.
London – Onsite client’s site. Some occasional visits to other London sites.
£45K per annum
Our client is seeking an experienced Audio Visual engineer to join their onsite team. The engineer is responsible for delivering maintenance and technical support for the client’s on-site AV systems. This role requires a high level of visibility within the organisation, including regular interaction with senior stakeholders such as executive leaders and managing directors. You will:
- Perform all key duties in a safe and compliant manner, following company policies, ISO requirements, and relevant industry standards.
- Carry out routine checks of meeting rooms, ensuring all AV systems and equipment operate correctly and in line with established procedures.
- Provide troubleshooting and technical support to staff as issues arise.
- Oversee the upkeep, servicing, and monitoring of all audio-visual equipment.
- Take a proactive approach to maintenance and reporting, ensuring AV systems consistently operate at optimal performance.
- Coordinate scheduled power shutdowns and restarts when required.
- Manage communication and coordination with the client’s service desk teams.
- Diagnose and resolve AV and video conferencing faults promptly, often in fast-paced and high-pressure environments.
- Develop strong, positive working relationships with end users and stakeholders.
- Recognise potential additional service or sales opportunities and ensure they are passed on to the relevant internal teams.
- Maintain clear and consistent communication with the service team and other internal departments regarding all client needs.
- Carry out any other tasks aligned with the responsibilities of the position.
The ideal candidate will:
- Be articulate, driven, positive with a can do will do attitude.
- Have excellent verbal and written communication skills.
- Have experience in installing and supporting Audio Visual and Video Conferencing solutions.
- Have at least 3 years’ relevant experience.
- Have trustworthiness and honesty.
- Be able to work under pressure.
- Have a flexible approach to working hours.
- Have AMX/Crestron hardware/Software knowledge to a level where code can be uploaded/faults identified.
- Have knowledge of basic configurations of Cisco codecs.
- Have basic IT Network Knowledge.
- Have experience maintaining and troubleshooting Polycom Codec and Sound structure equipment.
Working hours are Monday to Friday 08:30hrs to 17:30hrs.
Benefits include fantastic working environment, company laptop, company phone, employee assistance programme, 22 days holiday which increases to 25 days after 3 years of employment.
Onsite AV Support Engineer employer: Hawk Brown Recruitment
Contact Detail:
Hawk Brown Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite AV Support Engineer
✨Tip Number 1
Network like a pro! Attend industry events or meetups where you can connect with other AV professionals. Don’t be shy to introduce yourself and chat about your experience; you never know who might have a lead on a job!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past projects or a demo reel, bring it along to interviews. It’s a great way to demonstrate your expertise in AV systems and troubleshooting.
✨Tip Number 3
Be proactive! If you’re applying for a role, follow up with the hiring manager after submitting your application. A quick email expressing your enthusiasm can set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a straightforward way to get your application noticed by the right people.
We think you need these skills to ace Onsite AV Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Onsite AV Support Engineer role. Highlight your experience with audio-visual systems and any relevant technical skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for our team. Don't forget to mention your experience with AV systems and your ability to work under pressure.
Showcase Your Communication Skills: Since this role involves regular interaction with senior stakeholders, it's crucial to demonstrate your excellent verbal and written communication skills. We love candidates who can articulate their thoughts clearly and effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hawk Brown Recruitment
✨Know Your AV Stuff
Make sure you brush up on your knowledge of audio-visual systems, especially AMX/Crestron and Cisco codecs. Be ready to discuss your hands-on experience with troubleshooting and maintaining these systems, as well as any specific projects you've worked on.
✨Show Off Your Communication Skills
Since this role involves regular interaction with senior stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated technical issues to non-technical staff in the past.
✨Demonstrate Your Problem-Solving Ability
Think of a few scenarios where you've had to diagnose and resolve AV faults under pressure. Be ready to walk the interviewers through your thought process and the steps you took to resolve the issues.
✨Be Proactive and Positive
Exude a can-do attitude during the interview. Share instances where you've taken the initiative in your previous roles, whether it was improving processes or identifying additional service opportunities. This will show that you're not just reactive but also proactive in your approach.
