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- Tasks: Coordinate air export activities, manage documentation, and resolve customer queries.
- Company: Join a supportive team at a leading export company in Heathrow.
- Benefits: Enjoy a competitive salary and a collaborative work environment.
- Why this job: Gain hands-on experience in logistics while working with diverse teams.
- Qualifications: 1+ years in air freight or customer service; knowledge of MS Office required.
- Other info: Monday to Friday hours, perfect for balancing studies and work.
The predicted salary is between 20000 - 26000 £ per year.
My client is seeking an Export Coordinator to join their team in Heathrow. You will be working within an established team, supporting all operations within the Export department.
You will:
- Coordinate air export freight activities, including documentation, data entry, shipment tracking, billing, and delivery arrangements
- Maintain full compliance with export documentation instructions and destination requirements
- Monitor the shared mailbox and action accordingly
- Resolve customer queries effectively
- Assist in reception and receiving areas as needed
- Organise and maintain office records and files, ensuring accuracy and currency
- Communicate daily with a range of departments which includes the warehouse, import and commercial teams
The ideal candidate will:
- Have the ability to work independently and proactively
- Have a minimum of 1 years experience of air freight, customer service, and operations
- Have working knowledge of ASM Sequoia, NES GEMS or Chief
- Have a good working knowledge of MS Office
- Have excellent attention to detail
- Be team-oriented with strong organisational and multitasking abilities
Working hours are Monday to Friday 9am to 5.30pm.
Export Coordinator employer: Hawk Brown Recruitment
Contact Detail:
Hawk Brown Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Coordinator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as ASM Sequoia and NES GEMS. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Brush up on your knowledge of export documentation and compliance requirements. Understanding the nuances of air freight operations will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Tip Number 3
Prepare examples from your previous experience that showcase your ability to handle customer queries and resolve issues effectively. This will highlight your problem-solving skills and customer service orientation, which are crucial for this position.
✨Tip Number 4
Network with professionals in the logistics and export industry. Engaging with others in the field can provide insights into the role and may even lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Export Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in air freight, customer service, and operations. Emphasise any specific knowledge of ASM Sequoia, NES GEMS, or Chief, as well as your proficiency in MS Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your ability to work independently and proactively. Mention your attention to detail and organisational skills, and provide examples of how you've successfully managed similar tasks in previous roles.
Highlight Relevant Experience: In your application, clearly outline your experience in export coordination or related fields. Use bullet points to make it easy for the hiring team to see your qualifications at a glance.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hawk Brown Recruitment
✨Know Your Export Regulations
Familiarise yourself with the key export documentation and compliance requirements relevant to the role. Being able to discuss these regulations confidently will show your understanding of the industry and your readiness for the position.
✨Demonstrate Your Organisational Skills
Prepare examples that showcase your ability to manage multiple tasks effectively. Highlight any experience you have in maintaining records or coordinating activities, as this is crucial for an Export Coordinator.
✨Showcase Your Customer Service Experience
Be ready to discuss how you've resolved customer queries in the past. Providing specific examples will illustrate your problem-solving skills and your commitment to excellent service.
✨Familiarity with Relevant Software
If you have experience with ASM Sequoia, NES GEMS, or Chief, make sure to mention it. If not, express your willingness to learn and adapt to new software quickly, as this is important for the role.
