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- Tasks: Coordinate air export activities, manage documentation, and resolve customer queries.
- Company: Join a dynamic team at a leading export company in Heathrow.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Gain hands-on experience in logistics while working with a collaborative team.
- Qualifications: 1 year of experience in air freight or customer service is required.
- Other info: Monday to Friday, 9am to 5.30pm working hours.
The predicted salary is between 20400 - 21840 £ per year.
My client is seeking an Export Coordinator to join their team in Heathrow. You will be working within an established team, supporting all operations within the Export department.
You will:
- Coordinate air export freight activities, including documentation, data entry, shipment tracking, billing, and delivery arrangements.
- Maintain full compliance with export documentation instructions and destination requirements.
- Monitor the shared mailbox and action accordingly.
- Resolve customer queries effectively.
- Assist in reception and receiving areas as needed.
- Organise and maintain office records and files, ensuring accuracy and currency.
- Communicate daily with a range of departments, including the warehouse, import, and commercial teams.
The ideal candidate will:
- Have the ability to work independently and proactively.
- Have a minimum of 1 years experience in air freight, customer service, and operations.
- Have working knowledge of ASM Sequoia, NES GEMS, or Chief.
- Have a good working knowledge of MS Office.
- Have excellent attention to detail.
- Be team-oriented with strong organisational and multitasking abilities.
Working hours are Monday to Friday, 9am to 5.30pm.
Export Coordinator employer: Hawk Brown Recruitment
Contact Detail:
Hawk Brown Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Coordinator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, like ASM Sequoia and NES GEMS. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Brush up on your knowledge of export documentation and compliance requirements. Being able to discuss these topics confidently will show that you're proactive and well-prepared for the role.
✨Tip Number 3
Prepare examples from your previous experience that demonstrate your ability to handle customer queries effectively. This will help you illustrate your problem-solving skills during the interview.
✨Tip Number 4
Network with professionals in the air freight industry, especially those who work at Heathrow. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Export Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in air freight, customer service, and operations. Emphasise any specific knowledge of ASM Sequoia, NES GEMS, or Chief, as well as your proficiency in MS Office.
Craft a Strong Cover Letter: Write a cover letter that showcases your ability to work independently and proactively. Mention your attention to detail and organisational skills, and provide examples of how you've successfully resolved customer queries in the past.
Highlight Relevant Experience: In your application, clearly outline your previous roles related to export coordination or air freight. Include specific achievements or responsibilities that demonstrate your capability to handle documentation, data entry, and shipment tracking.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hawk Brown Recruitment
✨Know Your Export Regulations
Familiarise yourself with the key export regulations and documentation requirements relevant to air freight. This will show your potential employer that you understand the industry and can navigate compliance effectively.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and maintain accuracy in your work. Share specific examples from your previous experience that highlight your organisational abilities and attention to detail.
✨Showcase Your Communication Skills
Since the role involves daily communication with various departments, practice articulating how you effectively resolve customer queries and collaborate with team members. Use examples that demonstrate your proactive approach to problem-solving.
✨Familiarity with Relevant Software
If you have experience with ASM Sequoia, NES GEMS, or Chief, be sure to mention it during the interview. If not, do some research on these systems to show your willingness to learn and adapt to new technologies.
