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- Tasks: Coordinate air export activities, manage documentation, and resolve customer queries.
- Company: Join a supportive team at a leading export company in Heathrow.
- Benefits: Enjoy a competitive salary and a collaborative work environment.
- Why this job: Gain hands-on experience in logistics while working with diverse teams.
- Qualifications: 1+ years in air freight or customer service; knowledge of MS Office required.
- Other info: Monday to Friday hours, perfect for balancing work and studies.
Export Coordinator Heathrow £24K – £26K per annum My client is seeking an Export Coordinator to join their team in Heathrow. You will be working within an established, supporting with all operations within the Export department. You will: * Coordinate air export freight activities, including documentation, data entry, shipment tracking, billing, and delivery arrangements * Maintain full compliance with export documentation instructions and destination requirements * Monitor the shared mailbox and action accordingly * Resolve customer queries effectively * Assist in reception and receiving areas as needed * Organise and maintain office records and files, ensuring accuracy and currency * Communicate daily with a range of departments which includes the warehouse, import and commercial teams * Assist in reception and the receiving area when required The ideal candidate will: * Have the ability to work independently and proactively * Have a minimum of 1 years experience of air freight, customer service, and operations * Have working knowledge of ASM Sequoia, NES GEMS or Chief * Have a good working knowledge of MS Office * Have excellent attention to detail * Be team-oriented with strong organisational and multitasking abilities Working hours are Monday to Friday 9am to 5.30pm
Export Coordinator employer: Hawk Brown Recruitment
Contact Detail:
Hawk Brown Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Coordinator
✨Tip Number 1
Familiarize yourself with air export processes and regulations. Understanding the ins and outs of export documentation and compliance will give you a significant edge during the interview.
✨Tip Number 2
Highlight your experience with relevant software like ASM Sequoia or NES GEMS. If you have hands-on experience, be ready to discuss specific scenarios where you utilized these tools effectively.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've resolved queries in previous roles. This will show your ability to handle customer interactions professionally.
✨Tip Number 4
Prepare to discuss your organizational skills and multitasking abilities. Think of instances where you successfully managed multiple tasks simultaneously, as this is crucial for the Export Coordinator role.
We think you need these skills to ace Export Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Export Coordinator position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant experience in air freight, customer service, and operations. Include specific examples of your past work that demonstrate your ability to coordinate export activities and resolve customer queries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your familiarity with tools like ASM Sequoia or NES GEMS, and explain how your attention to detail and organizational skills make you a great fit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Export Coordinator role.
How to prepare for a job interview at Hawk Brown Recruitment
✨Show Your Knowledge of Export Operations
Make sure to highlight your understanding of air export freight activities during the interview. Discuss your experience with documentation, shipment tracking, and compliance with export regulations to demonstrate that you are well-prepared for the role.
✨Emphasize Your Attention to Detail
Since the job requires excellent attention to detail, be ready to provide examples from your past work where your meticulousness made a difference. This could include instances where you caught errors in documentation or improved processes.
✨Demonstrate Your Teamwork Skills
The role involves communication with various departments, so be prepared to discuss how you have successfully collaborated with others in previous positions. Share specific examples of how you contributed to team success and resolved conflicts.
✨Prepare for Customer Service Scenarios
As resolving customer queries is a key part of the job, think of challenging customer service situations you've faced in the past. Be ready to explain how you handled them effectively, showcasing your problem-solving skills and proactive approach.
