Business Management System Coordinator in Farnham, Surrey

Job Description

Business Management System Coordinator – 8-9 MFTC

Farnham

Competitive Salary

Our client is seeking a Business Management System Coordinator to join their team in Farnham. The Business Management System Coordinator will focus on the ongoing maintenance, development and reporting of the company’s integrated Business Management System, while also assisting with the introduction and implementation of new standards and requirements. You will:

• Maintain and support the organisation’s integrated Business Management System
• Contribute to the ongoing improvement and development of the integrated management system
• Update and develop the management system to support the implementation of additional standards, with current priorities including TISAX, ISO 21434 and ISO 45001
• Prepare documentation and supporting materials for Management Review Meetings
• Conduct internal audits, primarily against ISO 9001 and IATF 16949 requirements
• Managing existing customer product support requests, including returns (RMA), investigations, 8D facilitation and non-warranty enquiries
• Monitoring non-conformity reports, reviewing content, following up on outstanding actions and escalating issues where appropriate
• Coordinating Health & Safety activities, including ensuring relevant forms, certificates and supporting documentation remain accurate and up to date
• Providing additional ad hoc support to the wider business as required

The ideal candidate will:

• Have excellent collaboration skills, with a high standard of written and verbal communication
• Be positive, proactive and have a solution-focused approach
• Be highly motivated and detail-focused, with the ability to balance strategic thinking with a practical approach
• Be persistent and resilient, with strong negotiation and influencing skills
• Have an analytical approach with well-developed problem-solving capabilities
• Have high levels of personal and professional integrity, with the ability to build trust and demonstrate strong organisational values
• Have a Degree in Engineering, another numerical or scientific discipline, or equivalent relevant experience
• Have strong understanding of management system standards and applicable regulatory requirements
• Have previous experience developing and implementing new processes
• Have experience carrying out internal audits, with ISO 9001:2015 Internal Auditor certification as a minimum
• Have a good understanding of process efficiency, performance measurement and KPI management

Working hours are Monday to Friday – 37.5 hours per week. 8/8:30am to 5/5.30pm. 1 day per week working from home.

Benefits include 25 days holiday plus bank holiday which increases to 28 days after 5 years of service, Life Assurance, 5 – 7% pension, Private healthcare, learning & development, company related bonus, free lunch one day per week and onsite parking.