At a Glance
- Tasks: Coordinate service operations, manage contracts, and ensure timely customer support.
- Company: Dynamic company in Basingstoke with a focus on growth and collaboration.
- Benefits: Competitive salary, opportunities for progression, and a supportive team environment.
- Other info: Office-based role with occasional homeworking and excellent career development opportunities.
- Why this job: Join a growing team and make a real impact on customer satisfaction and operational efficiency.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 35000 - 35000 £ per year.
- Service Operations Coordinator
- Basingstoke – office based with occasional homeworking
- £30K to £35K per annum
Due to continued growth my client is seeking a Service Operations Coordinator to join the team.
Working within a collaborative team, you'll play a key role in ensuring operational processes run efficiently, customer commitments are met and service information remains accurate.
The position offers genuine scope for progression, with opportunities to take ownership of new responsibilities and contribute to improving processes as the business continues to grow.
You will
- Manage maintenance agreements, service contracts and renewal schedules.
- Ensure customer renewals are completed within agreed timescales.
- Coordinate renewals and obtain pricing, quotations and approvals.
- Liaise with vendors and distributors to secure quotations and resolve queries.
- Maintain accurate records of contracts, renewals and support agreements.
- Assist customers with support entitlement and service continuity enquiries.
- Coordinate deliveries, collections and warehouse activities.
- Monitor shipments and ensure customer orders are delivered on time.
- Support UK and international logistics requirements.
- Work closely with suppliers, distributors and courier partners.
- Assist with urgent operational...
Service Operations Coordinator in Basingstoke employer: HAWK BROWN RECRUITMENT LTD
As a People Systems Analyst in London, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. The company offers competitive salaries, hybrid working options, and a commitment to optimising Workday HCM, ensuring you have the tools and resources to excel in your role while contributing to meaningful projects on a global scale.
Contact Details:
HAWK BROWN RECRUITMENT LTD Recruitment Team
