Shift Leader — Guest Service & Team Training Pro in Wickford

Shift Leader — Guest Service & Team Training Pro in Wickford

Wickford Full-Time 24000 - 30000 £ / year (est.) No working from home possible
Hawk - 89591

At a Glance

  • Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
  • Company: Join Premium Country Pubs, known for great food and stunning locations.
  • Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
  • Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
  • Why this job: Make a real impact by training others and creating memorable guest experiences.
  • Qualifications: Passion for service and leadership skills.

The predicted salary is between 24000 - 30000 £ per year.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Hawk, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Flexible shifts - to fit around you.
  • Love dining out? You'll love it even more with a massive 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment – fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!
  • Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
  • Free employee helpline - to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
  • Be a shift leader.
  • Be a role model for your teams, helping with their training.
  • Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Shift Leader — Guest Service & Team Training Pro in Wickford employer: Hawk - 89591

At Premium Country Pubs, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and supported. With flexible shifts, generous discounts across our brands, and opportunities for personal growth through training and team socials, we ensure that working with us is not just a job, but a rewarding experience. Join us in stunning locations and be part of a team that brings joy to our guests while building lifelong friendships.

Hawk - 89591

Contact Details:

Hawk - 89591 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Leader — Guest Service & Team Training Pro in Wickford

Tip Number 1

Get to know the company! Before you apply, take a few minutes to research Premium Country Pubs. Understanding their values and what they stand for will help you tailor your approach and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your pitch! When you get the chance to chat with someone from the team, whether it's at an event or during an interview, have a quick personal pitch ready. Highlight your passion for great service and how you can lead a team to create memorable experiences for guests.

Tip Number 3

Show off your personality! The role is all about making guests feel welcome, so let your friendly and approachable nature shine through. Be yourself and don’t be afraid to share a bit about your experiences in hospitality or team training.

Tip Number 4

Apply through our website! It’s super easy and takes just 2 minutes. Plus, it shows us that you’re keen on joining our team. Don’t miss out on the chance to be part of something special at Premium Country Pubs!

We think you need these skills to ace Shift Leader — Guest Service & Team Training Pro in Wickford

Leadership Skills
Guest Service
Team Training
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just answer the questions honestly and let your personality shine through.

Show Your Passion:We love candidates who are passionate about great service and training others. Make sure to highlight any relevant experience or enthusiasm for the role in your answers!

Be Yourself:We want to get to know the real you! Don’t be afraid to let your unique qualities come through in your application. Authenticity goes a long way with us.

Apply Through Our Website:For the best experience, make sure to apply directly through our website. It’s super user-friendly and ensures your application gets to us without any hassle!

How to prepare for a job interview at Hawk - 89591

Know the Company

Before your interview, take some time to research Premium Country Pubs. Understand their values, what they stand for, and their approach to guest service. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.

Showcase Your Passion for Service

As a Shift Leader, your passion for great service is key. Be ready to share specific examples from your past experiences where you went above and beyond for guests or helped train a team member. This will demonstrate your commitment to creating memorable experiences for customers.

Prepare for Team Scenarios

Expect questions about how you would handle various team situations. Think about times when you had to lead a team through challenges or conflicts. Highlight your leadership style and how you motivate others, as this role requires you to be a role model and trainer.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Shift Supervisor. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.