At a Glance
- Tasks: Manage customer relationships and oversee the order-to-delivery process in a dynamic environment.
- Company: Established manufacturing business leading in innovative paint application technologies.
- Benefits: Competitive salary, early finish on Fridays, and long-term career development opportunities.
- Other info: Join a supportive team focused on exceptional service and continuous improvement.
- Why this job: Make a real impact in a fast-paced supply chain role with diverse industry exposure.
- Qualifications: 3+ years in supply chain or account management, preferably in the automotive sector.
The predicted salary is between 45000 - 45000 £ per year.
Oldbury, West Midlands
Circa £45,000 (DOE) - 39.5 hours per week
Shift pattern: Mon-Thurs: 08:00 - 17:00, Fri: 08:00 - 14:00 (early finish!)
Hawk 3 Talent Solutions are recruiting on behalf of a well-established and growing manufacturing business based in Oldbury. Operating at the forefront of manual and robotic wet paint application, our client supplies into a diverse range of industries including automotive, defence, medical, and consumer goods. Due to continued growth and internal restructuring, they are now looking to appoint a Customer-focused Account & MP&L Manager to strengthen their Sales and Logistics function.
The Role
This is a pivotal, customer-facing role that sits at the heart of the business, connecting customers, suppliers, and internal operations. You'll take ownership of the end-to-end order lifecycle, ensuring seamless delivery from forecasting and planning through to final fulfilment. If you're someone who thrives in a fast-paced supply chain environment, enjoys problem-solving, and wants to make a real impact - this is the role for you.
Key Responsibilities
- Act as the central point of contact for key customers, managing relationships and expectations
- Oversee the full order-to-delivery (OTD) process, from order intake through to completion
- Analyse customer schedules and create effective production plans aligned to operational targets
- Monitor and report on KPI performance (including OTIF and customer satisfaction)
- Work closely with customers to develop accurate demand forecasts
- Proactively manage and resolve supply chain disruptions and commercial queries
- Develop and manage material planning schedules to ensure continuity of supply
- Build and maintain strong relationships with suppliers, ensuring on-time delivery performance
- Optimise inventory levels, balancing service levels with stock efficiency
About You
- Proven experience in a customer-facing supply chain, MP&L, or account management role (minimum 3 years)
- Strong background within the automotive industry (essential)
- Excellent communication skills, both written and verbal
- Highly organised with the ability to multitask and prioritise effectively
- Strong planning capability with the ability to translate customer demand into production plans
- Commercially aware with a solid understanding of supply chain and manufacturing processes
- Advanced or intermediate Excel skills
- A proactive, customer-first mindset with a passion for delivering exceptional service
Competitive salary and long-term development potential. Apply today through Hawk 3 Talent Solutions to find out more.
If you would like to apply for the role of Account & MP&L Manager, then please email your CV to (url removed) or call Donna on (phone number removed). For a confidential discussion or to apply, contact Hawk 3 Talent Solutions today. Closing date is 21.06.26. Please note this could change subject to suitable applications.
Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Account & MP&L Manager in Tipton employer: Hawk 3 Talent Solutions
Join a well-established and growing manufacturing business in Oldbury, where you will play a crucial role as an Account & MP&L Manager. With a competitive salary and a supportive work culture that prioritises employee development, you'll thrive in a dynamic environment that values customer relationships and operational excellence. Enjoy a balanced work-life with early finishes on Fridays and the opportunity to make a meaningful impact in diverse industries such as automotive and defence.
StudySmarter Expert Advice🤫
We think this is how you could land Account & MP&L Manager in Tipton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the automotive sector, so you can show them you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves managing supply chain disruptions, think of examples from your past experiences where you've successfully tackled challenges and be ready to share them.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team and ready to take that next step in your career.
We think you need these skills to ace Account & MP&L Manager in Tipton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account & MP&L Manager role. Highlight your experience in supply chain management, especially within the automotive industry, and showcase your customer-facing skills. We want to see how you can connect with customers and manage relationships effectively!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your problem-solving skills and how you've successfully managed the order-to-delivery process in the past. We love a good story that shows your passion for delivering exceptional service!
Show Off Your Excel Skills:Since advanced or intermediate Excel skills are a must, don’t forget to mention any relevant experience you have with data analysis or inventory management. If you’ve used Excel to optimise processes or improve performance, let us know! We’re all about efficiency here at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Hawk 3 Talent Solutions
✨Know Your Stuff
Make sure you understand the ins and outs of the supply chain, especially in the automotive industry. Brush up on key terms like OTD, KPI, and demand forecasting. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled supply chain disruptions or improved processes in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your proactive mindset and ability to handle challenges.
✨Build Rapport with Your Interviewers
Since this role is customer-facing, it's crucial to show your communication skills. Engage with your interviewers, ask questions, and listen actively. Building a connection can set you apart from other candidates and highlight your customer-first approach.
✨Excel at Excel
Given the importance of data analysis in this role, be prepared to discuss your Excel skills. If you have experience with advanced functions or data manipulation, mention it. You might even want to bring a sample of your work if relevant, to showcase your capabilities.
