At a Glance
- Tasks: Manage customer relationships and oversee the entire order-to-delivery process.
- Company: Dynamic company in the automotive industry with a focus on supply chain excellence.
- Benefits: Competitive salary, long-term development potential, and an early finish on Fridays!
- Other info: Join a supportive team that values exceptional service and strong communication.
- Why this job: Make a real impact in a fast-paced environment while solving supply chain challenges.
- Qualifications: 3+ years in supply chain or account management, preferably in the automotive sector.
The predicted salary is between 45000 - 45000 £ per year.
This is a pivotal, customer-facing role that sits at the heart of the business, connecting customers, suppliers, and internal operations. You'll take ownership of the end-to-end order lifecycle, ensuring seamless delivery from forecasting and planning through to final fulfilment. If you're someone who thrives in a fast-paced supply chain environment, enjoys problem-solving, and wants to make a real impact - this is the role for you.
Key Responsibilities
- Act as the central point of contact for key customers, managing relationships and expectations
- Oversee the full order-to-delivery (OTD) process, from order intake through to completion
- Analyse customer schedules and create effective production plans aligned to operational targets
- Monitor and report on KPI performance (including OTIF and customer satisfaction)
- Work closely with customers to develop accurate demand forecasts
- Proactively manage and resolve supply chain disruptions and commercial queries
- Develop and manage material planning schedules to ensure continuity of supply
- Build and maintain strong relationships with suppliers, ensuring on-time delivery performance
- Optimise inventory levels, balancing service levels with stock efficiency
About You
- Proven experience in a customer-facing supply chain, MP&L, or account management role (minimum 3 years)
- Strong background within the automotive industry (essential)
- Excellent communication skills, both written and verbal
- Highly organised with the ability to multitask and prioritise effectively
- Strong planning capability with the ability to translate customer demand into production plans
- Commercially aware with a solid understanding of supply chain and manufacturing processes
- Advanced or intermediate Excel skills
- A proactive, customer-first mindset with a passion for delivering exceptional service
Benefits
- Competitive salary and long-term development potential
Account and Materials Planning & Logistics Manager. Job in Tipton LilyLifestyle Jobs employer: Hawk 3 Talent Solutions
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work culture that fosters long-term development. Located in Tipton, our team thrives in a dynamic environment where collaboration and innovation are at the forefront, providing ample opportunities for personal and professional growth. Join us to make a meaningful impact in the automotive supply chain sector while enjoying a balanced work-life with early finishes on Fridays!
StudySmarter Expert Advice🤫
We think this is how you could land Account and Materials Planning & Logistics Manager. Job in Tipton LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their supply chain processes and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your problem-solving skills! Since this role is all about managing disruptions and optimising processes, be ready to discuss real-life scenarios where you've tackled challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account and Materials Planning & Logistics Manager. Job in Tipton LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Account and Materials Planning & Logistics Manager. Highlight your experience in supply chain management, especially within the automotive industry, and showcase your problem-solving skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this customer-facing role. Mention specific examples of how you've successfully managed relationships and resolved supply chain disruptions in the past.
Show Off Your Excel Skills:Since advanced or intermediate Excel skills are a must, don’t forget to mention any relevant experience you have with data analysis or reporting. If you’ve used Excel to optimise inventory levels or create production plans, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Hawk 3 Talent Solutions
✨Know Your Supply Chain Stuff
Make sure you brush up on your knowledge of supply chain processes, especially in the automotive industry. Be ready to discuss how you've managed customer relationships and resolved disruptions in the past. This will show that you understand the role's demands.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific situations where you had to optimise inventory levels or manage production plans. This will demonstrate your proactive mindset and ability to think on your feet.
✨Communicate Clearly and Confidently
Since this role is customer-facing, practice articulating your thoughts clearly. Use concise language and be prepared to explain complex concepts simply. Good communication can set you apart from other candidates.
✨Bring Data to the Table
Familiarise yourself with key performance indicators (KPIs) relevant to the role, like OTIF and customer satisfaction metrics. Be ready to discuss how you've monitored and reported on these in your previous positions, as this shows you're results-driven.
